Product support
Table D-2 Product support
Topic |
| Location |
|
| |
Additional information | For online access to technical support information and tools, | |
| visit http://www.hp.com/go/workstationsupport. | |
| Support resources include | |
| tools, technical knowledge databases, driver and patch | |
| downloads, online communities, and proactive notification | |
| services. | |
| The following communication and diagnostic tools are also | |
| available: | |
| ● | Instant Chat |
| ● | Instant Support |
| ● | Diagnose Problem |
| Refer to Instant Support and Active Chat on page 114 for | |
| more information on how to receive support. | |
|
| |
Technical support | Before you call technical support, see Calling technical | |
| support on page 109 for a listing of information you need to | |
| have available before you call. | |
| For a listing of all worldwide technical support phone | |
| numbers, visit http://www.hp.com/support/, select your | |
| region, and click Contact HP in the | |
|
| |
Business Support Center (BSC) | For software/driver downloads, warranty information, | |
| ||
| visit http://www.hp.com/go/bizsupport. | |
|
| |
IT Resource Center (ITRC) | Visit http://www.itrc.hp.com/ for a searchable knowledge | |
| base for IT professionals. | |
|
| |
HP Business and IT Services. | For business and IT information, visit http://www.hp.com/ | |
| hps/. |
|
|
| |
HP Hardware Support Services | For hardware service information, visit http://www.hp.com/ | |
| hps/hardware/. | |
|
| |
Warranty information | To locate base warranty information, visit | |
| ||
To locate an existing Care Pack, visit http://www.hp.com/go/ lookuptool.
To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.
ENWW | Product support 175 |
