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Intel SBCEFCSW, SBFCM manual Diagnostic information, General Fibre Channel configuration diagram

Models: SBCEFCSW SBFCM

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4 Diagnostic information

4 Diagnostic information

If you are having a problem, use the following information to help you determine the cause of the problem and the action to take.

General Fibre Channel configuration diagram

Refer to the following diagram and note the differences between a SBCEFCSW Fibre Channel installation and other Fibre Channel installations:

Figure 31. High level Fibre Channel architecture

The Expansion Card contains two virtual adapters on a single card. One virtual adapter is connected to the Fibre Channel Switch Module in switch module bay 3 and the other virtual adapter is connected to the Fibre Channel Switch Module in switch module bay 4.

One or two 16-port switched (Fiber Channel Switch Modules) can be installed in the SBCE chassis. 14 of the ports are internal ports and the remaining two are external ports.

The HBA (Expansion Card) and the switch (Fibre Channel Switch Module) have internal connections through the mid-plane of the SBCE chassis. No SFPs or cables are required for this connection. External Loopback testing is not supported on the internal ports.

General Checkout

The following four types of problems might cause your Fibre Channel installation to function incorrectly:

•Hardware problems

•Software problems

•System configurations problems

•Fibre Channel problems

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Intel SBCEFCSW, SBFCM manual Diagnostic information, General Fibre Channel configuration diagram, General Checkout

Contents

Expansion Card SBFCM Hardware Intel Blade Server Fibre Channel SwitchMaintenance Manual and Troubleshooting Guide Module SBCEFCSW and Fibre ChannelDisclaimer Safety and regulatory information Electrical Safety General SafetyHandling electrostatic discharge-sensitivedevices Danger: DANGER Regulatory specifications and disclaimersSafety compliance Electromagnetic compatibility notice USA Electromagnetic compatibility EMCJapan EMC Compatibility RRL Korea English translation of the previous notice Contents Zoning command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using the SAN Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 SAN Utility user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Fabric tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Graphic window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Data window and tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Working status indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using the Topology window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Fibre Channel switch module and link status . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Working with switch modules and links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Topology data window tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using the Faceplate window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Opening the Faceplate window and pop-upmenus . . . . . . . . . . . . . . . . . . . . . . 76 Port views and status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Working with ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Faceplate data window tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii 6 SBCEFCSW / SBFCM Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related publications 1 General informationNotices used in this book This guide provides instructions to Logging on to a switch Command line interface CLIcommand Command syntaxCommands Admin session commands Table 1. Commands listed by authority levelUser authority commands Admin authority commandKeywords Admin commandAuthority SyntaxKeywords Alias commandAuthority Syntaxrename alias_old alias_new remove alias membersbackup Config commandconfig activate configFCSM admin user1 admin end FCSM: user1> admin startFCSM admin : user1> config edit FCSM admin-config user1 config cancelKeywords Date commandAuthority SyntaxNotes Fallback commandAuthority SyntaxSyntax Help commandcommand AuthorityNotes History commandAuthority SyntaxSyntax Image commandcleanup AuthorityKeywords Lip command for external ports onlyAuthority SyntaxKeywords Passwd commandAuthority SyntaxExamples Ps commandAuthority Syntaxconfig config_name Quit commandReset command resetExternal port 0,15 default Table 2. Switch configuration defaultsTable 3. Port configuration defaults DefaultTable 4. Threshold configuration defaults Table 3. Port configuration defaults continuedTable 6. System configuration defaults Table 5. SNMP configuration defaultssetup option Set commandalarm clear config optionOnline switch stateDiagnostics Prepares all ports for testingAuthority Set Config commandset config Table 7. Set Config port parametersTable 8. Set Config switch parameters Table 7. Set Config port parameters continuedswitch threshold Table 8. Set Config switch parameters continuedTable 9. Set Config threshold parameters Examples Table 10. Set Config zoning parametersor to RAM volatile Off. The default is On DefaultFinished configuring attributes DecodeErrorsMonitoringEnabled Keywords Set Log commandAuthority SyntaxNotes level levelSwitch restoreAuthority Set Port commandenable alpa DiagnosticsAuthority Set Setup commandset setup Table 11. SNMP configuration settingssystem Table 12. System configuration settingsNotes ExamplesTrap1Port Authority Show commandalarm config optioninterface domainsdonor fabricTable 13. Show Port parameters steering domain_id setup optionTable 13. Show Port parameters continued post logusers switchExamples topologyFCSM: user1> show topology OperationalState Online Authority Show Config commandshow config switchMFS_TOV MSEnable True NoClose False ISLMonitoringEnabled Syntax Show Log commandsettings AuthorityState = E_A0_GET_DOMAIN_ID Syntax Show Perf commanderrors port_number AuthorityFCSM: user1>: show perf ExamplesSyntax Show Setup commandshow setup AuthorityTrap1Enabled False Trap2Address Trap2Port162 Notes Shutdown commandAuthority SyntaxSyntax Test commandcancel Authoritytest x external Examples Uptime commandAuthority SyntaxKeywords User commandAuthority Syntaxadmin@OB-session2 user1@OB-session3 FCSM admin : user1> user del user3FCSM admin : user1> user list admin@OB-session1- in admin modeExamples Whoami commandAuthority SyntaxKeywords Zone commandAuthority Syntaxrename zone old zone new Examplesmembers zone remove zone memberswwn_0160ed zone_set_1 wwn_c001b0 zone_set_1 Keywords Zoneset commandAuthority Syntaxrename zone_set_old zone_set_new NotesExamples remove zone_set zone_listAuthority Zoning commandcancel restoreExamples FCSM: user1> admin startConfigured Zoning Information Figure 1. Topology window Using the SAN UtilitySAN Utility user interface Figure 3. Menu bar selection examples Menu barFigure 2. Faceplate window Table 15. Toolbar buttons ToolbarTable 14. Menu shortcut keys Figure 4. Fabric tree Fabric treeGraphic window Data window and tabsFigure 5. Topology window Using the Topology windowWorking status indicator Fibre Channel switch module and link statusArranging switch modules in the window Working with switch modules and linksFigure 7. Faceplate window Using the Faceplate windowSelecting switch modules and links Topology data window tabsSelecting ports Opening the Faceplate window and pop-upmenusPort views and status Working with portsOpening pop-upmenus Setting up securityManaging fabrics Faceplate data window tabsRemoving a fabric Managing the fabric databaseAdding a fabric 5.Click Add fabricRediscovering a fabric Adding a new switch module to a fabricOpening a fabric view file Saving a fabric view fileDisplaying fabric information Replacing a failed switch module in a fabric4.Click Switch / Restore 2.Click Switch / DeleteSwitch module icon Figure 9. Active Zonesets window Zoning a fabricActive Zoneset Data window Zoning conceptsVirtual private fabric zones Access control list zonesZones Soft zoningZoning database Zoning configurationDefault visibility Zone setsZone merge failure Using the Zoning Config windowRestoring default zoning Merging fabrics and zoningFigure 11. Edit Zoning window Using the Edit Zoning windowZone merge failure recovery Table 18. Edit Zoning window toolbar buttons Managing zone setsCopying a zone to a zone set Creating a zone set2.Click Edit / Create Zone Set Activating and deactivating a zone setCreating a zone in a zone set Managing zonesRemoving a zone set Removing all zoning definitions2.Click Edit / Rename Edit / Add MembersAdding zone members Renaming a zone or a zone setChanging zone types Managing aliasesRemoving a zone from all zone sets 2.Click Edit / Remove Zone from All SetsClick Edit / Add Members Managing switch modulesDisplaying switch module information Removing an alias from all zonesTable 19. Name server data window entries Name Server data window•Click View / Refresh Figure 12. Faceplate data windowTable 20. Switch data window entries Switch Data windowTable 20. Switch data window entries continued Link data windowFabric view port graphing application Port Information Data window Configured Zonesets Data windowAlarm Log Data window Port Statistics Data windowConfiguring alarms Managing alarmsConfiguring a switch module Paging a switch moduleSetting the date and time Resetting a switch moduleSwitch module administrative state Domain ID and Domain ID LockFigure 15. Switch Properties window Symbolic nameIn-bandmanagement Timeout valuesNetwork properties Broadcast supportFigure 16. Network Properties window IP configurationRemote logging Table 23. IP configuration parametersActivating the fallback firmware Archiving a switch moduleManaging firmware Loading firmwareFigure 17. Faceplate Display Data window Managing portsDisplaying port information Monitoring port statusTable 25. Port operational states Displaying port modesTable 24. Port mode descriptions Displaying port operational statesTable 27. SFP module media view Port graphing and Fabric View applicationDisplaying SFP module media status Table 28. Port Statistics Data window entries Port Statistics Data windowDecode Error Count Table 29. Port Information Data window entries Configuring portsPort Information data window Name Server Data window•Port state •Port speed •Port mode •TL mode Figure 18. External Port Properties windowFigure 19. Internal Port Properties window Changing port administrative states2.Click Port / Port Properties 2.Click Port / Port Properties Changing port speeds external ports onlyChanging port modes external ports only Table 30. Port administrative statesTable 32. Port modes continued I/O stream guardExtending port credits 2.Click Port / Port PropertiesFigure 20. Extended Credits window Resetting a port2.Click Port / Reset Port LED diagnostics Switch management utility functionsInternal firmware failure LED flash pattern Fatal error LED flash patternHeartbeat LED patterns Normal all pass LED flash patternPort logged-inLED flash patterns Switch module fault LED flash patternSwitch module OK LED Configuration file system error LED flash patternTable 33. E-portisolation causes and fixes Port testingPort fault LED flash patterns Figure 22. Port Loopback Test window Fibre Channel switch module monitoring using SNMPSNMP configuration 2.Click Port / Port Loopback TestTable 35. SNMP trap configuration parameters SNMP trap configurationTable 34. SNMP configuration parameters Table 36. Factory default configuration settings Configuration backupConfiguration restore Restoring the factory default configurationRestoring a switch module Using the Fabric View applicationReinitializing the configuration file system Figure 23. Fabric View graphs Starting the Fabric View applicationDisplaying port performance graphs Arranging and sizing port performance graphsFigure 24. Modify Graph Display window Customizing port performance graphsTable 37. Port mapping Mapping port locations and software numberingPort mapping Temperature and altitude Features and specifications3 Intel Server FC Expansion Card SBFCM •Blade server off: 5% to 80% Table 38. Expansion Card specificationsHumidity •Blade server on: 8% to 80%Major components of the SBFCM Expansion Card Inventory checklistNotices and statements used in this book Figure 25. Expansion Card top Figure 26. Expansion Card bottom Installing the Expansion CardInstallation guidelines Handling static-sensitivedevices Installing the Expansion CardFigure 27. Fibre Channel Switch Module Locations 10.If an IDE hard disk drive is in IDE connector 2, remove the drive and tray save the screws that secure the tray to the system board otherwise, remove the two screws near IDE connector 2 that secure the system board to the chassis Figure 28. I/O expansion option tray 15.Gently press the card into the connectorsFigure Press <Ctrl+Q> for Fast!UTIL QLA2312 PCI Fibre Channel ROM BIOS VersionFigure 30. keyboard/mouse/video select button QLogic CorporationStarting Fast!UTIL Using Fast!UTILConfiguration Settings menu options Host Adapter SettingsRestore Default Settings Selectable Boot SettingsTable 41. Advanced Adapter Settings Advanced Adapter SettingsRaw NOVRAM data Table 44. Connection options Extended Firmware SettingsTable 42. Extended firmware settings Table 43. RIO options and operation modesExitFast!UTIL Scan Fibre Channel devicesFibre Channel disk utility Loopback data testFigure 31. High level Fibre Channel architecture 4 Diagnostic informationGeneral Fibre Channel configuration diagram General CheckoutSystem configuration problems Hardware problemsSoftware problems Fibre channel problems Page Notes 5 Symptom-to-FRUindexFast!UTIL utility status codes Switch error messagesExpansion card error messages Management module error messages I2C diagnostic register definitions Switch diagnostic informationLED error codes Undetermined problems Problem determination tips 1.Are the exact machine type and models Intel Blade Server Switch Module SBCEFCSW 6 SBCEFCSW / SBFCM Parts listingCRU/FRU Intel Blade Server Fibre Channel Expansion CardSBFCM OptionBefore you call Using the documentationA Getting help and technical assistance