Intel SBCEFCSW, SBFCM manual Problem determination tips

Models: SBCEFCSW SBFCM

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5.Disconnect the switch modules one at a time. To do this, remove all cables connected to the switch module; then, pull the release lever all the way down. Slide the switch module out of the bay approximately 1 inch.

NOTE

The minimum configuration is:

unit (media tray may be connected).

power module in bay 1.

management module.

The Blade Server Chassis SBCE can be checked with the management module WEB interface at each stage as components are removed, and will work in the minimal configuration. If the minimal configuration does not work, do the following.

1.Recheck the management module network settings.

2.Disconnect the media tray and slid it out of the bay approximately 1 inch.

NOTE

The front and rear panel LEDs will not function with the media tray removed.

3.Move the power module to bay 2.

4.Remove and reconnect the power cord to the power module.

5.Replace the management module.

6.Replace the power module.

7.Replace the midplane.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

Machine type and model

Microprocessor or hard disk upgrades

Failure symptom

Do diagnostics fail?

What, when, where, single, or multiple systems?

Is the failure repeatable?

Has this configuration ever worked?

If it has been working, what changes were made prior to it failing?

Is this the original reported failure?

Diagnostics version

Type and version level

Hardware configuration

Print (print screen) configuration currently in use

BIOS level

Operating system software

Type and version level

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Page 165
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Intel SBCEFCSW, SBFCM manual Problem determination tips