Lucent Technologies 1079984G3 manual Feature Descriptions, General Information

Feature Descriptions

General Information

The GuestWorks server supports an impressive number of hospitality features. For a complete list of the non-hospitality features available on the GuestWorks server, see the DEFINITY Business Communications and GuestWorks server Issue 3.0 Overview, (555-230-027). For a detailed description of the features, see DEFINITY Feature Description, (555-230-204).

■ASCII data over the server-to-PMS to provide flexibility and compatibility with a larger base of PMS vendors

■Attendant Backup for answering overflow calls to the attendant console

■Attendant Crisis Alert to notify hotel personnel when someone has called the local emergency service agency, such as dialing 911

■Automatic Route Selection (ARS) and World Class Routing (WCR) that assures you that your guests’ calls are being routed over the lowest cost facility providing a larger margin on telephone service to the hotel

■Guest-activated or attendant-activated Automatic Wakeup service; this feature provides time-of-day wakeup announcements using a speech synthesizer circuit pack, customized messages using an integrated announcement circuit pack, and dual wakeup calls

■Guest-activated Automatic Wakeup when no speech synthesizer circuit pack is installed; guests use call progress tones to enable one or two wakeup calls

■Busy verification of trunk facilities to ensure that all outside lines are available for your guests and staff

Issue 1 April 1997 7