Lucent Technologies 1079984G3 manual Do Not Disturb

Feature Descriptions

Do Not Disturb

The Do Not Disturb feature permits hotel guests to request that calls directed to the room be blocked for a predetermined period of time. This can be done from the attendant console, a backup voice terminal, or by guests themselves. If the server has a speech synthesizer circuit pack, guests can apply their own Do Not Disturb requests.

NOTE:

If Wakeup Activation via Tones is enabled, the speech synthesizer circuit pack (TN725B) is disabled from service. This means that guests cannot enter their own Do Not Disturb requests.

When the room with Do Not Disturb receives an automatic wake-up call, the Do Not Disturb feature is turned off. If the room with Do Not Disturb receives a priority call, the call will ring at the guest’s room. Most calls coming to this station (from another room, or outside calls, or from the attendant), receive intercept treatment (the call is routed to the attendant, a recorded announcement, voice messaging, or intercept tone).

The server creates an audit trail report of all voice terminals that are in the Do Not Disturb mode. See the Reports section (Page 113).

User Operation

The user operation for applying Do Not Disturb requests using the PMS is docu- mented in the PMS documentation.

The user operation for applying Do Not Disturb from a guest room, using the attendant console, or using a backup voice terminal is documented in GuestWorks server Issue 3.0 Hospitality Operations, (555-231-741).

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