Feature Descriptions
Voice Messaging
The GuestWorks server is compatible with many voice messaging systems and supports standard voice messaging interfaces. The recommended GuestWorks server messaging solution is based on the Lucent INTUITY Lodging package.
This Lucent INTUITY offering uses Lucent INTUITY Lodging for the guest rooms and Lucent INTUITY AUDIX for the office staff voice terminal users. This platform also supports the Lucent INTUITY Lodging Call Accounting. The guest and administrative message system provides the following features:
■Message waiting lamp control
■Multiple mailbox support per room
■Dial through to attendant at any time
■Remote access to messages
■FAX messaging for guests and hotel staff
■Automatic opening/closing of guest mailboxes at
■
■Do Not Disturb calls routed directly to mailboxes
■Group lists to notify guests of special events for their groups
■Broadcast messages to office staff.
User Operation
The user operation for office staff is documented in the Lucent INTUITY AUDIX documentation set.
The user operation for guest access and message retrieval is documented in GuestWorks server Issue 3.0 Hospitality Operations,
Issue 1 April 1997 97
