Feature Descriptions

The procedure above does the following:

1.When someone calls the hotel, he or she hears ringback for 2 seconds.

2.Announcement 381 plays. This announcement asks the caller to do one of the following:

Press 0 or wait if they want the front desk; if they press 0 or wait for the timeout, they are routed to the front desk.

Press 1 if they want the reservation desk; if they press 1 , they are routed to extension 105, which is the reservations desk.

Press 2 if they know the guest room extension; if they press 2 , they are routed to announcement 382, which tells them to dial the guest room extension.

Press 3 if they want to retrieve their voice messages; if they press 3, the call is routed to the voice messaging system.

Press 4 if they know the department they wish to access (such as catering); if they press 4, they are routed to announcement 383, which gives them a listing of several extensions at the hotel that they can dial directly.

Press 5 to start over again; if they press 5, the caller hears announcement 381, which repeats all of the options.

If the caller dials anything else, the call is routed to the front desk.

Required Hardware

The integrated announcement circuit pack (TN750C) is required for this feature.

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Lucent Technologies 1079984G3 manual Required Hardware