Feature Descriptions
The procedure above does the following:
1.When someone calls the hotel, he or she hears ringback for 2 seconds.
2.Announcement 381 plays. This announcement asks the caller to do one of the following:
■Press 
0
or wait if they want the front desk; if they press 
0 
or wait for the timeout, they are routed to the front desk.
■Press 
1 
if they want the reservation desk; if they press 
1 
, they are routed to extension 105, which is the reservations desk.
■Press 
2 
if they know the guest room extension; if they press 
2 
, they are routed to announcement 382, which tells them to dial the guest room extension.
■Press 
3
if they want to retrieve their voice messages; if they press 
3
, the call is routed to the voice messaging system.
■Press 
4
if they know the department they wish to access (such as catering); if they press 
4
, they are routed to announcement 383, which gives them a listing of several extensions at the hotel that they can dial directly.
■Press 
5
to start over again; if they press 
5
, the caller hears announcement 381, which repeats all of the options.
■If the caller dials anything else, the call is routed to the front desk.
Required Hardware
The integrated announcement circuit pack (TN750C) is required for this feature.
Issue 1 April 1997 55
