Feature Descriptions

change direct-access procedure X

You can assign up to four procedures that define how calls will be han- dled as users select the different prompts. The following example shows a Direct Access Calling “auto-attendant” procedure that can be used to access the Dial by Name feature. Step numbers 1-20 contain the basic auto-attendant steps, and Steps 21-32 contain the Dial by Name steps. Contact Lucent Technologies or your authorized dealer for support in set- ting up your procedures.

change direct-access procedure 2

 

Page

1 of

3

 

 

 

 

 

DIRECT ACCESS PROCEDURE

 

 

Procedure: 2

 

 

 

Name Dial by Name

 

 

 

01

wait-time

2

secs hearing ringback

 

 

 

02

collect

1

digits after announcement 381

 

 

 

03

 

 

 

 

 

 

 

 

 

04

route-to

number

0

 

with cov

n if digit

=

0

05

route-to

number

105

 

with cov

n if digit

=

1

06

goto

step

12

if digits

=

2

 

 

07

goto

step

21

if digits

=

3

 

 

08

goto

step

19

if digits

=

4

 

 

09

goto

step

16

if digits

=

5

 

 

10

route-to

number

0

 

with cov

n if unconditionally

 

 

11

 

 

 

 

 

 

 

 

 

Issue 1 April 1997 49

Page 55
Image 55
Lucent Technologies 1079984G3 manual Change direct-access procedure, Direct Access Procedure