Feature Descriptions

Required Hardware

There is no special hardware required for this feature.

Maid Status/Housekeeping Status

The Maid Status/Housekeeping Status feature records the status for up to six housekeeping codes. These status codes are usually entered by the house- keeping staff from the guest room or from a designated telephone, but they can also be updated by the front office personnel using the attendant console or a backup voice terminal. Six status codes can be used from guest rooms, and four status codes can be used from telephones that do not have the client room COS.

You must decide on a definition for each status code. For example, the definition for status code 1 could be “room being cleaned” and it might have a feature access code of *31. Status code 2 could be “ready for inspection” and have a feature access code of *32. If the room status is being reported from the designated telephone and not from the guest room, the feature access code for status code 1 might be #31 and status code 2 might be #32. When a housekeeping staff member updates the status, you can also record who updated the status by assigning identification codes for your personnel. After they update the current status, they can input their identification code. This is an administrable option.

On a server that has a PMS, this information is passed from the server to the PMS. Front desk personnel can then view this information on the PMS Terminal. If there is no PMS, room status is viewed by using the Maid Status button on the attendant console or backup voice terminal. You can also view this information through administration using the list maintenance pms-downcommand. If there is a log printer, this information is printed when the housekeeping staff updates the status.

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Lucent Technologies 1079984G3 manual Maid Status/Housekeeping Status, Required Hardware