Lucent Technologies 1079984G3 manual Display Room Information on Call Display

Display Room Information on Call Display

Display Room Information on

Call Display

When calls from guest rooms terminate at the attendant console or a backup voice terminal, information about the call is displayed, including the extension number of the caller. For some properties, the extension of the client room phone may be different from the room number. The extension could be 4234 and the room number could be 234. Through administration, you can include the actual room number in the call display by administering Site Data for that extension. By providing this capability to display the room number, it assists the hotel staff in providing better service to their clients.

User Operation

There is no special user operation required for this feature.

Administration

change system-parameters hospitality

■On Page 2 of this form, enter a value in the Display Room Informa- tion in Call Display field. Enter y when the information in the room field on the station forms is to be used instead of only the extension number on the display-equipped voice terminals. If the associated station form defines a “client room” COS and a non-blank value in the room field, the characters in the room field are shown in the extension portion of call displays. If the room field has more than five characters, only the first five characters are shown. This supports situations where there are several phones with different extension numbers in one guest room. The room number will always be displayed no matter which phone is in use.

Required Hardware

There is no special hardware required for this feature.

58Issue 1 April 1997