Lucent Technologies 1079984G3 manual Administration

Dial by Name

■If a person’s last name is less than four characters long, the caller must press the # key to signify end-of-dialing. This instruction should be part of the recorded announcement.

■The system supports a maximum length of 15-character names (last name, first name). If the last name is longer than 15 characters, the first 15 characters should be entered. If two or more people have the same last name and that name is 15 characters long (or longer), the Dial by Name feature cannot be used to dial those persons.

■Their are no “canned” announcements already recorded on the announcement circuit pack. All of the announcements for the Dial by Name feature must be customized on-site.

■This feature may provide a security issue for some industries (such as a hotel or a hospital). If there are people that should not be accessible using Dial by Name, their name can be entered into the names database using a numerical digit at the beginning of their last name (such

as 9Carrier). This can be done only if the property management system will allow non-alphabetic characters at the beginnings of names.

Administration

change system-parameters guestworks-bcs-options

■Enter y in the Dial by Name field. This option defaults to y, and can be changed only by Lucent Technologies personnel.

add direct-access number XXXX (XXXX is the extension number)

■Use this form to specify which Direct Access Calling procedure number (1 through 4) callers will access when the Direct Access Calling number is dialed. There can be four different Direct Access Calling numbers. The number used to support the Dial by Name feature is usually the pub- lished telephone number for the company. You can make this number accessible for outside callers, guests within the hotel, and employees.

48Issue 1 April 1997