Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-80
FINACW
(real-time) 2
Database tables 2The FINACW item appears in the following database tables:
Split/skill tables
The number of flex agents in ACW for this skill (0-999). Requires a
DEFINITY ECS R6 or later with EAS.
This is a real-time item.
FINAUX 2
Database tables 2The FINAUX item appears in the following database tables:
Split/skill tables
The number of flex agents in AUX for this skill (0-999). Requires a
DEFINITY ECS R6 or later with EAS.
This is a real-time item.
FIRSTVDN 2
Database tables 2The FIRSTVDN item appears in the following database tables:
Call record tables
The number of the first VDN associated with the call segment. This will
be blank for calls not associated with a VDN.
FIRSTVECTOR 2
Database tables 2The FIRSTVECTOR item appears in the following database tables:
Call record tables
Number of the first vector associated with the first VDN for the call
segment. This will be blank if no vector is involved.