Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Search values and calculations 2-227
Call disposition and row search values cross-
reference 2

Call disposition and

row search table of

values 2
Use the following table to identify how
CentreVu
CMS stores Call
Disposition and the applicable row search values:
Status Database Items State Names Values for
Row
Search
DISPOSITION CONN
ANS
ABAN
IFLOW
FBUSY
FDISC
OTHER
1
2
3
4
5
6
7