Manuals / NEC / Computer Equipment / Personal Computer

NEC L320 manual Mail to Support Services

Models: L320

1 198

Download 198 pages 5.71 Kb

Page 151

Support Services

NEC Computers also offers direct technical support through Support Services. (NEC Computers Support Services is for U.S. and Canadian customers only; international customers should contact the local NEC office or dealer for the support and service available in their country.)

Direct assistance is available 24 hours a day, 7 days a week. Call NEC Computers Support Services, toll free, at 1-800-632-4525(U.S. and Canada only) for system hardware support and to find out about the extended service programs available for purchase.

Please have your system accessible while calling for technical support to ensure that NEC Computers support personnel can successfully troubleshoot your system.

For outside the U.S. or Canada, please contact your local NEC office or dealer for the support and service available in your country.

E-mail to Support Services

NEC Computers Support Services offers technical support by e-mail if you have Internet access. The e-mail address is:

tech-support@nec-computers.com

When using the e-mail support service, you should include the word “Notebook” in the subject field for prompt response from the appropriate technical person.

You should provide as much specific information about your questions as possible. You will receive a response to your questions, usually within one business day.

11-4 Getting Service and Support

Image 151

NEC L320 manual Mail to Support Services

Contents

Versa L320 Proprietary Notice and Liability Disclaimer Contents Iv Contents Using the Operating System and Utilities Vi Contents Traveling Tips Viii Contents Solving System ProblemsUsing This Guide Using This GuideRelated Documents Text ConventionsIntroducing the NEC Versa Introducing the NEC Versa Before You BeginNEC Versa L320 notebook computer About Your NEC Versa L320 NotebookLCD panel and base unit Around the Front of the SystemOpening Your System Base UnitControl Panel Security and Personal Code Buttons Power ButtonControl panel Status LEDs Shortcut ButtonsControl panel LEDs Operating Status LEDs Power Status LEDsKeyboard Keyboard PanelIntroducing the NEC Versa Introducing the NEC Versa Front features Front FeaturesAround the Back of the System Back featuresAround the Left Side of the System Left-side featuresAround the Right Side of the System Right side featuresAround the Bottom of the System Bottom featuresNEC Cable PortBar About the NEC Cable PortBarNEC Cable PortBar power connectors About NEC Wireless LANGetting Started NEC VersaGlide Touchpad VersaGlide featuresGetting Started VersaGlide Adjustments Power Sources for Your NEC VersaVersaGlide Tips AC Adapter Connecting the AC AdapterAC adapter Connecting the AC adapter Powering On Your SystemSystem Batteries Primary BatterySecondary Battery Cmos BatteryDetermining Battery Status Using the Primary BatteryPrimary battery Returning the Battery to its Normal State Low Battery StatusExtending Battery Life Replacing the Battery Battery HandlingRemoving the battery Locating the battery bay release latchInserting the battery Charging the BatteryPrecautions for Recharging the Battery Battery PrecautionsSecondary Battery Precautions Using a Secondary BatteryReplacing the Secondary Battery System Care Precautions for System UseStorage Requirements Routine CleaningUsing the Bios Setup Utility Entering Bios Setup Introducing Bios SetupUsing the Bios Setup Utility Bios Setup Main Menu Bios Setup Main MenuLooking at Screens Advanced Bios SetupUsing Keys Checking/Setting System ParametersBios Setup Key Functions Main Menu Resetting System ParametersMain Menu Advanced Menu Advanced MenuSecurity Menu System Security SetupEstablishing Passwords Password ProtectionFingerPrint Protection Hard Disk Drive PasswordsChanging Hard Disk Drive Passwords Establishing Hard Disk Drive PasswordsMoving the Hard Disk Drive Using Hard Disk Drive Password ProtectionPower Menu Power MenuUsing the Bios Setup Utility Exit Menu Boot MenuWindows 2000 Power Options Properties Managing System PowerPower Schemes Windows 2000 Power SchemesAlarms Windows 2000 AlarmsAdvanced Windows 2000 Power MeterWindows 2000 Advanced Windows 2000 HibernateWindows 2000 and Intel SpeedStep Technology Windows 98 SE Power Management PropertiesWindows 98 SE Power Schemes Windows 98 SE Power Meter Windows 98 SE AlarmsWindows 98 SE Hibernate Windows 98 SE AdvancedAdvanced Windows Windows 98 SE and Intel SpeedStep Technology Windows Power Management StatesWindows Power Management Behavior Recognizing the Windows Power Management StatesAccessing Switches Checking Switch SettingsLocating the Mini PCI/MDC bay cover Default switch settings Looking at Switch SettingsObtaining the Bios Update Updating the BiosPerforming the Bios Update Preparing the Bios Update DisketteUsing the Bios Setup Utility NEC CD-RW CD Using the Operating System and UtilitiesDesktop Icons Using the Operating System and UtilitiesWindows Introduction WindowsWindows 98 Second Edition Taskbar IconsUsing the Operating System and Utilities Taskbar Icons NEC Customize Utility Screen Using the NEC Customize UtilityNEC Utilities NEC Customize UtilityPreparing Your System for the Phdisk Utility Phdisk Utility for Windows 98 SERunning the Phdisk Utility Create Partition Create File Reboot Exit SoftDVD Player CD Applet for Intel SpeedStep2 TechnologyLaunching the A&D CD with Windows Application and Driver CDLaunching the A&D CD with Windows 98 SE Installing the A&D CD Software Personal Code Setting UtilityApplication and Driver CD Dialog Box Locating Personal Code Setting buttons Identifying Personal Code Setting ButtonsEstablishing Personal Codes Clearing a Personal Code NEC Info Center Using the Personal Code to Access the SystemBringing the System Out of a Power-Saving Mode Installing the NEC Info CenterPartitionMagic Special Edition Uninstalling the NEC Info CenterGuidelines for Using the Product Recovery CD Product Recovery CDFull Disk Drive Restore Product Recovery CD OptionsUsing the Operating System and Utilities Partition Only Restore One-Touch Start Button Settings Utility Using the Operating System and Utilities Using the System Drives and Bays NEC Modular Bay Slot Using the System Drives and BaysNEC VersaBay IV Slot Using the Phoenix BaySwap Utility Installing the Phoenix BaySwap UtilityPhoenix BaySwap Utility Removing a Device from the NEC Modular Bay Slot Locating NEC Modular Bay featuresRemoving a Device from the NEC VersaBay IV Slot Installing a Device in the NEC Modular Bay SlotLocating the NEC VersaBay IV release latch Removing a device from the VersaBay IV slot Installing a Device in the NEC VersaBay IV SlotInserting a device into the NEC VersaBay IV slot Variable-Speed CD-ROM DriveCD Loading CD-ROM drive featuresCD Care Changing the Auto Play Setting Variable-Speed DVD-ROM Drive Variable-Speed CD-RW DriveCombination CD-RW and DVD-ROM Drive DVD-ROM drive featuresMemory Modules Combination CD-RW and DVD-ROM drive featuresMemory bay cover and screw Removing the memory module Installing the memory module Communicating with Your NEC Versa MDC Modem Connecting the ModemCommunicating with Your NEC Versa Type II Extended Cards Mini PCI LANPC Cards Type II CardsStorage Cards Communication CardsInterface Cards PC Card Slots Other CardsInserting a PC Card Inserting a PC Card Removing a CardInternet Connections Accessing the InternetInternet Connection Wizard in Windows 98/2000 Sending and Receiving E-mail IR PortModifying the Internet and E-mail Shortcut Buttons Enabling Infrared Communications Enabling the IR PortUsing the IR Port Enabling Wireless LAN in Bios Setup Mini PCI Wireless LANChecking Your Wireless Connection Client Manager Status Viewing/Changing Configuration SettingsCommunicating with Your NEC Versa Traveling Tips Packing for Travel Preparing for TravelTraveling Tips Getting Through Customs Using Power ConnectionsConnecting Using a Modem Connecting to the InternetConnecting Using a LAN Traveling Tips Using External Devices Using External Devices Connecting an external keyboard/mouseKeyboard/Mouse USB Device Connecting a USB deviceSerial Devices Connecting a serial deviceDisconnecting the PortBar Connecting the PortBarNEC Cable PortBar Monitor Connecting a monitorVideo Supported Device Connecting an S-Video supported deviceIeee 1394 Devices Connecting an Ieee 1394 deviceParallel Devices Connecting a parallel printerAudio Options Audio Video Multimedia Applications Using MultimediaAudio Using MultimediaRecording Microphone CD-ROM/DVD-ROM InputPlaying Back Video Using HeadphonesUsing the Built-In Speakers Using External Stereo SpeakersUsing Animation Files Using Digital Video FilesMultimedia Applications Problem Checklist Startup Problems If You Need Assistance Solving System ProblemsTroubleshooting Problem ChecklistSolving System Problems Startup Problems Post Error Messages Post Error MessagesIf You Need Assistance Getting Service and Support Getting Service and Support Service and Support Contact InformationWeb Site Mail to Support Services Support ServicesSetting Up a Healthy Work Environment Making Your Computer Work for You Setting Up a Healthy Work EnvironmentSetting Up a Healthy Work Environment A-3 Adjust Your ChairArrange Your Equipment Adjust Your Screen or Monitor Adjust Your Input DevicesVary Your Workday Setting Up a Healthy Work Environment A-5Pre-existing Conditions and Psychosocial Factors Setting Up a Healthy Work Environment Specifications System Components SpecificationsSpecifications B-3 LCD Diskette Drive Specifications B-5CD-RW Drive DVD-ROM and CD-RW Combination Drive Specifications B-7MDC Modem built-in Specifications B-9 DimensionsInterrupts Interrupt ControllersMemory Map Specifications B-11System Memory Map Frequently Asked Questions External Mouse Frequently Asked QuestionsDisplay Diskette Drive Frequently Asked Questions C-3How do I format a diskette? BootingFrequently Asked Questions C-5 Power ManagementHow do I bring my system out of Standby mode? Miscellaneous Frequently Asked Questions C-7How do I save a file? Glossary GlossaryBps a unit of transmission. Also called baud rate Electronic timer used to synchronize computer operations Hz a unit of frequency equal to one cycle per second Connection that enables two devices to communicate MB 1,048,576 bytes Interface that communicates multiple data bits at a time Picture elements. Tiny dots that make up a screen image An interface that communicates information one bit at a time Pdif To record or store information to a storage device Index IndexIndex Index Index Index Index Index Index Regulatory Statements Regulatory StatementsFCC Statement for United States Only Canadian Department of Communications Compliance StatementLCD Panel Disposal Battery ReplacementBattery Disposal European Community Directive Conformance StatementDeclaration of Conformity