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Nortel Networks AS 5300 manual Nortel AS Personal Agent User Guide

Models: AS 5300

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Password Configure My Times How to Service package Using your directories

Page 1

Nortel AS 5300 Release 1.0

Standard 01.02

NN42040-105

June 2008

Nortel AS 5300

Personal Agent User Guide

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Nortel Networks AS 5300 manual Nortel AS Personal Agent User Guide

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Contents

Nortel AS Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Contents Customizing your Personal Agent Using your directories Address Book Search Criteria Other changes New in this releaseRevision history NN42040-105 Nortel AS 5300 Release 1.0 Standard June Audience Getting startedText conventions Acronyms How to get helpRelated publications Understanding your Personal Agent Using your Personal Agent Before you begin Personal Agent services and features Recommended hardware and software requirements Minimum hardware and software requirements Useful terms to know Service package Global address book AddressPersonal address book Friends Presence Following table describes the different Presence states Accessing the Personal Agent for the first time Personal Agent log on Acknowledging the pre-login bannerLogging on to the Personal Agent takes three steps Logging on to the Personal Agent Acknowledging the post-login banner Navigating the Personal Agent interface Navigating the Personal Agent Quick Start Service/Feature Description Exiting the Personal Agent Using the online Help NN42040-105 Nortel AS 5300 Release 1.0 Standard June Customizing your Personal Agent Field Description Modifying your contact information Changing your password Selecting a picture Specifying a new reason Specify reasons Reordering the list of reasons Adding a new day and time range Configure My Times Modifying a day and time range Renaming a day and time range Creating a subject list for your IP Phone calls Modifying your Nortel IP Phone settings Personalizing your presence Changing the order of the subject list Logging off from your active phones Viewing and modifying your available services Viewing your service package information Service Package option Description NN42040-105 Personal Agent User Guide Viewing and modifying your Watchers List Modifying your Auto presence service Setting up a Banned watchers list Viewing and modifying your Unified Communications details Configuring your greeting message Configuring your email preferences Modifying your current greeting settingsChanging your PIN Configuring recording time for incoming voicemail messages Controlling your automatic login Viewing and modifying your Meet Me conferencing details Configuring Calling Line Identification NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Understanding Personal Agent address books Using your directories Using your personal address book Sorting your contacts Viewing your contacts in List view Field Search criteria Nickname Searching for a contact Viewing your contacts in Card view Calling a contact in your personal address bookViewing details about a contact Adding a contact to your personal address book Managing your contacts in your personal address book Editing a contact-List view Editing a contact Adding a new group Deleting a contactEditing a contact-Card view Rename Designating a contact as a Friend Accessing the global address book Using the global address book Field Search criteria Searching for users in the global address book Sorting users Working with the global address book-List viewViewing details about a user Initiating a call to a global address book user Working with the global address book-Card view Message Adding address book entries appears Adding global address users to your personal address book Viewing call logs Using your call logs Saving contacts from the call log information Calling contacts in the call log Clearing call log information NN42040-105 Nortel AS 5300 Release 1.0 Standard June Using your Personal Agent Routes Wizard Understanding the Personal Agent Route wizard Understanding Routing Understanding the Route wizard steps Using the Personal Agent Route wizardNavigating the Route wizard Conditions Initiate action Specifying users from the global address book Specifying contacts from your personal address book Specifying telephone numbers Specifying groups Specifying a condition for Unavailable Busy Specifying a condition for an anonymous incoming call Specifying day and time ranges Actions Specifying an ordered list Specifying ordered lists NN42040-105 Personal Agent User Guide Specifying a rejection message ExceptionsSpecifying an e-mail request Click the Make this route active check box Finish NN42040-105 Nortel AS 5300 Release 1.0 Standard June Address Book Search Criteria Field Example search criteria Results Personal address book search criteria NN42040-105 Personal Agent User Guide Global Address Book search criteria Starting with last name appends * to NN42040-105 Nortel AS 5300 Release 1.0 Standard June Index Searching for a contact NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Page Nortel AS

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