Nortel Networks AS 5300 manual Address Book Search Criteria

6

Clearing call log information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using your Personal Agent Routes Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 67

Understanding Routing	68
Understanding the Personal Agent Route wizard	68
Understanding the Route wizard steps	69
Navigating the Route wizard	69
Using the Personal Agent Route wizard	69
Step 1: Initiate action	70
Step 2: Conditions	70
Specifying contacts from your personal address book	71
Specifying users from the global address book	71
Specifying groups	72
Specifying telephone numbers	72
Specifying a condition for an anonymous incoming call	73
Specifying a condition for Unavailable Busy	73
Specifying day and time ranges	74
Step 3: Actions	75
Specifying ordered lists	76
Specifying an ordered list	76
Specifying a rejection message	78
Specifying an e-mail request	78
Step 4: Exceptions	78
Step 5: Finish	79

Address Book Search Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Personal address book search criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Global Address Book search criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

NN42040-105 Nortel AS 5300 Release 1.0 Standard 01.02 June 2008