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Personal Agent services and features

The Personal Agent solves the problem of having a different contact number for your office phone, home phone, mobile phone, and other communications devices. With the Personal Agent, you can direct incoming calls to ring all of these devices at the same time or in a sequence.

With the Personal Agent features, you can:

define how incoming calls are treated

view and customize your personal information and services (including viewing the presence of another user in your network)

manage, track, and maintain key contact information

establish a call between you and another contact

Before you begin

You need the following items before you use the Personal Agent:

URL to access the Personal Agent

username and password (provided by your system administrator)

NN42040-105 Nortel AS 5300 Release 1.0 Standard 01.02

June 2008

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Nortel Networks AS 5300 manual Personal Agent services and features, Before you begin