Emergency Services configuration Page 239 of 258

2For analog (500/2500-type) telephones, dial the ESDN on an SRG analog (500/2500-type) telephone.

The calls must go out on the emergency trunk(s) in the branch office.

End of Procedure

Configuring ESA using Element Manager

From Element Manager, you can configure ESA. From the Zone List window in Element Manager (see Figure 61 on page 192), select the Branch Office Emergency Service option, and enter the necessary information. Refer to Figure 78 on page 239.

Figure 78

Zone Emergency Service Information

Emergency Service using Special Numbers (SPN)

Determining the dialing plan for emergency access calls is critical.

In many jurisdictions, the emergency number is a fixed number (for example, “112” or “999”). The main office Call Server or SRG cannot have a DN that conflicts with these digits.

Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide

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Nortel Networks Remote Gateway 50 manual Configuring ESA using Element Manager, Emergency Service using Special Numbers SPN