B2520 / B2540
The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this area.
In case of paper jam, the following message appears:
PAPER JAM
REMOVE TONER
1Remove the toner cartridge and check if a sheet is jammed.
2Remove the sheet of paper which causes the paper jam.
3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.
4Check that the paper sheets in the paper tray are correctly placed.
5Replace the paper tray in the machine.
Scanner issues
When a paper jam occurs, the following message appears:
REMOVE DOCUMENT
CONFIRM <STOP>
1Open the scanner cover.
2
1
2Remove the jammed paper without tearing it.
The following message appears: |
| Maintenance |
CLOSE COVER |
| |
|
| |
SCANNER |
|
|
3 Close the scanner cover. |
|
|
Miscellaneous issues |
|
|
When turning on the terminal, nothing is displayed on | - | |
the screen. |
| |
Check the connection between the power cord and the | 12 | |
| ||
outlet. |
|
|
The terminal does not detect the presence of the |
| |
document inserted in the scanner document feeder. |
| |
The message READY does not appear on the screen. |
| |
At the start and during scanning, REMOVE DOCUMENT |
| |
appears on the screen. |
|
|
1 Remove the document or press key | . |
|
2Check the thickness of the document (50 sheets of paper of 80 g/m2).
3Iron out the sheets if needed.
4Help the sheets along.
The terminal does not receive any faxes.
1Check that the telephone line cable is correctly plugged in.
2Check that there is a tone signal on the telephone
line by means of the key 
.
You receive a blank page.
1Make a photocopy of a document; if it is correct then your fax is functioning normally.
2Call back the subscriber and have him resend the document. It was probably sent with the sheet inserted backwards.
You cannot send a fax.
1Check that the telephone line cable is correctly plugged in.
2 Check the tone by pressing the key | . |
3Check the prefix is correctly programmed and used.
Communication errors
If the communication fails, the terminal advises you of an automatic retry later.
Example of what is displayed:
Current time | FRI 12 DEC 20:13 |
Time of next try | 0142685014 20:18 |
- 61 -
