Before Requesting Help $
As you learn how to use all of your phone’s features, you may occasionally experience minor problems. Fortunately, you can fix most of these problems yourself. Listed below are some of the problems you might encounter, as well as procedures that may help you arrive at a solution. If your problem persists, please contact your wireless service provider or visit Panasonic’s website at www.panasonic.com. (In Canada, visit www.panasonic.ca.)
Problems and Solutions
Problem | Possible Cause(s) | Solution(s) |
|
Phone will not turn | Battery is too low or not | Recharge the battery. Or, connect the | |
on | charged. | AC or DC adapter. |
|
| Battery contacts need to | Wipe the battery contacts and phone | |
| be cleaned. | contacts with a dry cloth. |
|
| was not pressed | Try pressing and holding | for at |
| long enough. | least three seconds. |
|
“Initialization | Your phone has detected | Contact your wireless service |
|
Error xxxx” or | a programming error. | provider. |
|
“Run Time Error |
|
|
|
xxxx” is displayed |
|
|
|
Phone turns off | Battery is too low or will | Connect an AC or DC adapter and | |
inadvertently | not hold a charge. | confirm that the battery icon is |
|
|
| displayed. If the battery icon is not | |
|
| displayed, contact your wireless | |
|
| service provider. |
|
Keys do not work | Keypad may be locked. | If Key Lock On is displayed, press | |
when pressed | (The display shows Key | (UNLOCK) and then | (YES) |
| Lock On.) | to unlock. |
|
| Phone may not be on. | Verify that phone is on. |
|
Unable to store | The Phonebook is full. | Delete an entry from the Phonebook. | |
entries into |
| (See “Editing/Deleting a Phonebook | |
Phonebook |
| Entry” on page 35 for details.) |
Before Requesting Help 75