Before Requesting Help $

As you learn how to use all of your phone’s features, you may occasionally experience minor problems. Fortunately, you can fix most of these problems yourself. Listed below are some of the problems you might encounter, as well as procedures that may help you arrive at a solution. If your problem persists, please contact your wireless service provider or visit Panasonic’s website at www.panasonic.com. (In Canada, visit www.panasonic.ca.)

Problems and Solutions

Problem

Possible Cause(s)

Solution(s)

 

Phone will not turn

Battery is too low or not

Recharge the battery. Or, connect the

on

charged.

AC or DC adapter.

 

 

Battery contacts need to

Wipe the battery contacts and phone

 

be cleaned.

contacts with a dry cloth.

 

 

was not pressed

Try pressing and holding

for at

 

long enough.

least three seconds.

 

“Initialization

Your phone has detected

Contact your wireless service

 

Error xxxx” or

a programming error.

provider.

 

“Run Time Error

 

 

 

xxxx” is displayed

 

 

 

Phone turns off

Battery is too low or will

Connect an AC or DC adapter and

inadvertently

not hold a charge.

confirm that the battery icon is

 

 

 

displayed. If the battery icon is not

 

 

displayed, contact your wireless

 

 

service provider.

 

Keys do not work

Keypad may be locked.

If Key Lock On is displayed, press

when pressed

(The display shows Key

(UNLOCK) and then

(YES)

 

Lock On.)

to unlock.

 

 

Phone may not be on.

Verify that phone is on.

 

Unable to store

The Phonebook is full.

Delete an entry from the Phonebook.

entries into

 

(See “Editing/Deleting a Phonebook

Phonebook

 

Entry” on page 35 for details.)

Before Requesting Help 75

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Panasonic EB-TX310 operating instructions Before Requesting Help $, Problems and Solutions