Before Requ est ing Help 75

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Before Requesting Help

As you learn how to use all of your phones feat ur es , y ou m ay oc ca si o nal ly exp er ien c e
minor problems. Fortunately , you can fix most of these problems yourself. Listed below
are som e of th e pr obl em s you might encounter, as well as procedures that may hel p
you arrive at a solution. If your problem persists, please contact your wireless service
provider o r visit Panasonics website at www.panasonic.com. (In Canada, visit
www.panasonic.ca.)
Problems and Solutions
Problem Possible Cause(s) Solution(s)
Phone will not turn
on Battery is too low or not
charged. Recharge the battery. Or, connect the
AC or DC adapter.
Battery contacts need to
be cleaned. Wipe the battery contacts and phone
contacts with a dry cloth.
was not pressed
long enough. Try pressing and holding for at
least three seconds.
Initialization
Error xxxx or
Run Time Error
xxxx is displayed
Your phone has detected
a programming error. Contact your wireless service
provider.
Phone turns off
inadvertently Battery is too low or will
not hold a charge. Connect an AC or DC adapter and
confirm that the battery icon is
displayed. If the battery icon is not
displayed, contact your wireless
service provider.
Keys do not work
when pressed Keypad may be locked.
(The display shows Key
Lock On.)
If Key Lock On is displayed, press
(UNLOCK) and then (YES)
to unlock.
Phone may not be on. Verify that phone is on.
Unable to store
entries into
Phonebook
The Phonebook is full. Delete an entry from the Phonebook.
(See
Editing/Deleting a Phonebook
Entry on page 35 for details.)