23 Troubleshooting

Information Bar

Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected.

When using Internet Explorer 9.0:

The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.

A

When using Internet Explorer 6.0, Internet Explorer 7.0, or Internet Explorer 8.0:

The “Information Bar” (B) expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate.

Symptom

The following message is displayed on the information bar.

“Pop-up blocked. To see this pop-up or additional options, click here...” (Internet Explorer 6, Internet Explorer 7, or Internet Explorer 8)

The following message is displayed on the information bar.

“This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9)

The following message is displayed on the information bar.

“This site might require the following ActiveX control 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 6, Internet Explorer 7, or Internet Explorer 8)

Cause/solution

Click the information bar and select “Always Allow Pop-ups from This Site...”. The dialog window saying “Allow pop-ups from this site?” will be displayed. Click the [Yes] button.

Select [Allow].

Click the information bar and select “Install ActiveX Control”.

The “Security Warning” window will be displayed. Click the [Install] button on the displayed “Security Warning” window.

Reference pages

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Operating Instructions

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Image 219
Panasonic WV-SF438E operating instructions Information Bar, When using Internet Explorer