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Paradyne 3800PLUS manual Preface, Objectives and Reader Assumptions, How to Use This Manual

Models: 3800PLUS

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Preface

Preface

Objectives and Reader

Assumptions

This manual describes how to install and operate the 3810Plus, 3820Plus (standalone), and 3811Plus (carrier-mounted) modems. The reader is assumed to have a basic understanding of modems and their operation.

How to Use This Manual

Chapter 1 provides information about the features of 3800Plus modems.

Chapters 2 provides instructions for installing 3810Plus and 3820Plus modems.

Chapters 3 provides instructions for installing 3811Plus modems.

Chapter 4 provides the information required to operate the Model 3810Plus and 3820Plus using the front panel and the Model 3811Plus using the COMSPHERE

3000 Series Carrier's shared diagnostic control panel (SDCP).

Chapters 5 through 11 describe the seven branches of the front panel command sets: Call Setup, Status, Test, Configure, Control, Remote, and Security.

Chapter 12 provides general information about operating 3800Plus modems in fax mode.

Chapter 13 provides instructions for displaying and changing AT commands and S-Registers.

Appendix A provides a menu tree for 3800Plus modems.

Appendix B provides a list and description of result codes issued by 3800Plus modems.

Appendix C provides instructions for performing diagnostic tests when data communications problems occur.

Appendix D provides technical specifications for 3800Plus modems.

Appendix E provides EIA RS-232 and VF TELCO pin assignments, and auxiliary cable diagrams.

Appendix F provides V.25bis dialing information.

Appendix G provides a list of all default configuration options available for the four non-cellular factory preset configurations: Async Dial, Sync Dial, Sync Leased, and UNIXr Dial.

Appendix H is an equipment list for 3800Plus modems, including optional features and cables.

The Glossary provides a description of terms used throughout this manual.

The removable Quick Reference contains key information from throughout the manual.

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Call your service representative to order additional product documentation.

3980-A2-GB30-20

November 1996

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Paradyne 3800PLUS manual Preface, Objectives and Reader Assumptions, How to Use This Manual, Related Documents

Contents

USERS GUIDE Document No. 3980-A2-GB30-20COMSPHERE 3800PLUS MODEMS NovemberWarranty, Sales, and Service Information COMSPHERE 3800Plus ModemsTrademarks Users GuideImportant Safety Instructions Notice to Users of the Public Switched Telephone Network NoticesGovernment Requirements and Equipment Return United StatesGovernment Requirements Notice to Users of the Canadian Public Switched Telephone Network CanadaTable of Contents 2. 3810Plus and 3820Plus Installation3. 3811Plus Installation Preface5. Call Setup Branch 8. Configure Branch4. Front Panel Operation 6. Status Branch13. AT Command Set and S-Registers 12. Fax OperationGlossary Index AppendicesWiring Diagram Ð 8-Position to 6-Position Crossover Cable List of FiguresPage Optional SDCP, 3811Plus Faceplate, and Optional SDUSecurity Database Table Using VF-Side Passwords Security Database Table Using DTE-Side PasswordTechnical Specifications for COMSPHERE 3800 Plus Modems List of TablesHow to Use This Manual 3000-A2-GA31 COMSPHERE 3000 Series Carrier, Installation Manual3610-A2-GZ45 3600 Hubbing Device, Feature Number 3600-F3-300 Installation Instructions 6700-A2-GY31 COMSPHERE 6700 SeriesFeatures IntroductionOverview Options COMSPHERE Models3810Plus and 3820Plus Installation 3810Plus and 3820Plus Modem PackageOverview 3810Plus and 3820Plus Modem Installation Customer-Supplied EquipmentFigure 2-1. 3810Plus and 3820Plus Modem Connecting 3810Plus and 3820Plus Modems with Supplied Cables DTE ConnectionFigure 2-2. 3810Plus Rear Panel 3810Plus 4-Wire/2-Wire Leased-Line Network Connection Dial-Line ConnectionFigure 2-3. 3820Plus Rear Panel 3820Plus 2-Wire Leased-Line Network Connection AC Power Supply ConnectionNetwork Management System Connection Hubbing DeviceModem Power-Up Power On Selftst PassedRemoving and Replacing 3810Plus and 3820Plus Modems 3811Plus Installation 3811Plus Modem Package3811Plus Modem Installation Removing and Replacing 3811Plus Modems Overview3811Plus Modem Installation Figure 3-1. 3811Plus ModemFigure 3-2. Installing a 3811Plus Modem 3811Plus InstallationRemoving and Replacing 3811Plus Modems Diagnostic Control Panels Front Panel Operation3810Plus and 3820Plus DCP Figure 4-1. 3810Plus and 3820Plus DCPStatus Indicators 3811Plus Faceplate and Shared Diagnostic Control Panel SDCPFigure 4-2. Optional SDCP, 3811Plus Faceplate, and Optional SDU 3800Plus DCP LEDs LabelColor IndicatesHidden Choice Indicators Right Scroll IndicatorDCP Operation LCD DisplayLeft/Right Scroll Indicator Left Scroll IndicatorRemote Mode Indicator Up and Down Scroll Indicators #Menu Structure Call SetupConfigure StatusTop-Level Menu Status and Operational Messages 1 ofTop Level Menu Status 2 of Top Level Menu StatusNormal Call Indicates3 of Dial BackupBackupMR* EC AT CommandDial Access Security Messages Dial AccessCommon Operational Messages CommonSelecting Factory Configuration Options Using the Diagnostic Control Panel DCPUsing AT Commands TYPE AT TYPE AT&Fy&WnDiagnostic Control Panel Security Access Frnt Panl Acces Grant DenyCall Setup Branch OverviewCall Setup Branch AT Command EquivalentDial DisconnectFigure 5-1. Dial Backup AnswerDial Standby/Return to Dial AT Command EquivalentChange Directory AT Command EquivalentAT Command Equivalent Valid Dial Command Modifier Status Branch Status BranchIdle StatusTest Overviewor No Signal Excellent, Good, Fair, PoorAT Command Equivalent SigQualIdentity AT Command EquivalentOptions RecordAT Command Equivalent Status Options Record Record Status Display ClearRecord Number Modem O.K AT Command EquivalentTest Branch OverviewOverview Test Branch Abort Self Loc Analog Loop Rem Digital Loop Loc Digital Loop PatternTest Branch AbortSelf AT Command EquivalentLoc Analog Loop Figure 7-1. Local Analog LoopbackAT Command Equivalent Rem Digital Loop Figure 7-2. Remote Digital LoopbackAT Command Equivalent Loc Digital Loop Figure 7-3. Local Digital LoopbackAT Command Equivalent Pattern Figure 7-4. Pattern Test and Local Analog Loopback TestFigure 7-5. Pattern Test and Remote Digital Loopback Test Figure 7-6. End-to-End Pattern TestPattern Blks Errd =AT Command Equivalent TestConfigure Branch Overview Configure Branch Editing and Saving a Configuration OptionSummary Configuration Tables DTE Interfaces DTE Dialer Line Dialer Security Configuration OptionsFigure 8-1. DCP Configuration Process COMSPHERE 3800Plus ModemsNovember Active Operating Active Saved Customer 1 Customer 2 FactoryFigure 8-2. AT Command Configuration Process Configure Branch3980-A2-GB30-20 NovemberConfigure Branch Editing and Saving a Configuration Option Summary Sav EditArea toActive Saved RemAccssPasswrdConfiguration Tables 1 of DTE Interface Configuration OptionsDTE Interface 2 of DTE Interface Configuration Options Async #Data Bits Nxt 8 7 9DirectMde 6DirectMdeAsyn Parity Bit None Nxt None Even Odd Mark Space Asyn #Stop Bits Nxt 13 of DTE Interface Configuration Options DTR Action IgnoreNxt StndrdRS232 Ignore CntrlsOnHook Off=ReloadStrp Off=CmdMode 4 of DTE Interface Configuration Options DSR Control ForcedOn5 of DTE Interface Configuration Options RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCarCTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR 6 of DTE Interface Configuration Options RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msecLSD Control StndrdRS232 7 of DTE Interface Configuration Options CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2DTE Rate=VF Disable End Disable Enable TX Clock Source Internal Nxt Internal External RXCLoop1 of DTE Dialer Configuration Options DTE Dialer2 of DTE Dialer Configuration Options BreakForceEscap Disable Nxt Disable EnableCommandCharEcho Enable Nxt EnableDisable AT Escape Char 043 ASCI Nxt 043 ASCI3 of DTE Dialer Configuration Options Result Codes Enable Nxt Enable Disable EnableInOrigAT Commands and S-registers ExtendResltCode Enable4 of DTE Dialer Configuration Options AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERRResultCode Form Words Nxt Words Numbers 1 Numbers V25bis Coding ASCII Nxt ASCII EBCDIC5 of DTE Dialer Configuration Options DTR Cont Repeat Disable End Disable EnableV25bis IdleFill Mark Nxt Mark Flag V.25b NewLineChr CR+LF Nxt CR+LF CR LF1 of Line Dialer Configuration Options Line Dialer2 of Line Dialer Configuration Options BusyTone Detect Enable Nxt Enable DisableFast Disconnect Disable Nxt Disable Enable ``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec3 of Line Dialer Configuration Options Long Space Disc Enable Nxt Enable DisableNo Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec No Data Disc Disable Nxt Disable 10min 30min 60min4 of Line Dialer Configuration Options MakeBusyViaDTR Disable Nxt Disable EnableMI/MIC Dialing Disable End Disable Enable DTR Auto Redial1 of Dial Line Configuration Options Dial Line2 of Dial Line Configuration Options Automode Enable Nxt Enable Disable SystemAutorate Enable Nxt Enable Disable StartAt48 StartAt96 3 of Dial Line Configuration Options V22b Guard Tone Disable Nxt Disable 550Hz 1800HzDial TX Level Permissv±9 Nxt Permissv±94 of Dial Line Configuration Options Asymmetric Rate Enable Nxt Enable DisableFallFwdDelay Disable End Disable 5mins 15mins 1hour 1 of Leased Line Configuration Options Leased Line2 of Leased Line Configuration Options Autorate Enable Nxt Enable DisableLeasedLine Rate OR Nxt 2400V22bis OR Nxt 14400V.33 12000V.33 9600V.29 7200V.293 of Leased Line Configuration Options BadLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10minRate Auto Orig Disable Leased TX Level4 of Leased Line Configuration Options FallFwdDelay DisableAutoDialStandby Disable End Disable 5mins 15mins 1hour1 of V.42/MNP/Buffer Configuration Options V.42/MNP/Buffer2 of V.42/MNP/Buffer Configuration Options V42bis Compress Enable Nxt Enable DisableMNP5 Compress Enable Nxt Enable Disable EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch3 of V.42/MNP/Buffer Configuration Options Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFFFlw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm EC Fallbck Char 013 ASCI Nxt 013 ASCI4 of V.42/MNP/Buffer Configuration Options XON/XOFF Psthru Disable Nxt Disable EnableMdm/Mdm FlowCtl Disable Nxt Disable Enable Break Buffr Ctl Keep-Data Nxt Keep-Data Discard-Data5 of V.42/MNP/Buffer Configuration Options TXBuffDiscDelay 10sec Nxt 10sec 60sec DisableRxBuffDiscDelay Disable Nxt 10sec 60sec Disable Send Break Cntl Data-First Nxt Data-First Break-First6 of V.42/MNP/Buffer Configuration Options CellularEnhance Disable End Disable Enable1 of Test Configuration Options Test2 of Test Configuration Options V54 Address Disable Nxt Disable Address ValuesV54 Device Type Peripheral End Peripheral Intermediate 1 of Miscellaneous Configuration Options Misc2 of Miscellaneous Configuration Options Speaker Volume Medium Nxt Medium Low HighAccess frm Remt Enable Nxt Enable Disable Dir#1Callback Disable Nxt Disable Enable3 of Miscellaneous Configuration Options Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnlyNMS DTR Alarm Disable Nxt Disable Enable CellulrRJ11Adpt Disable End Disable EnableSecurity Configuration Options 1 of Security Configuration Options2 of Security Configuration Options GetUserID Disable Nxt Disable EnableDTEPWBkSpChar 008 Nxt NMSReporting NxtControl Branch Control BranchIdle Control Remote OverviewReset SpeakerAT Command Equivalent AT Command EquivalentService Line/Disconnect Service Line Control Reset MakeBusyMake Busy Command Complete Control ServiceLineDownload Code Clone To RemoteRemClone Status Establish Remote RemClone Status InitializingRemClone Status Bank 1 xxxx/yyyy Access DisabledAutomatic Firmware Download To Local via DTEDownload Failure Remote Branch Remote BranchOverview Remote Mode Fail ± No Secondary channel only appears if usingV.32 terbo, V.32bis, or V.32 modulation. If operation In the Control branch, Make Busy is not available Security OverviewOriginate Access Security Answer Access SecurityVF-Side Passwords DTE-Side Passwords Combination of VF-Side and DTE-Side PasswordsSet Access Ctrl Administrative PasswordSecurity Branch EditPasswdTable Select IndexSelect Index Ent Edit Password Table Group Options PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTEEdit PsWd Nxt yyyyyyyy or zzzzzz Save Edit? Edit Save Yes NoSet Answer Sec Set Answer Security Group OptionsSet Orig Sec Set Originate Security Group OptionsReset Security Security Password Entry Techniques Answer Access Password VF-Side and DTE-Side Entry TechniquesPRESS Enter Originate Access Password Security Database Table Using VF-Side Passwords VF Password OnlyPassword Database Table ExamplesSecurity Database Table Using DTE-Side Password DTE Password Only Security Database Table Using Both VF-Side and DTE-Side PasswordVF and DTE Passwords PasswordSecurity Database Table Using Paired VF-Side and DTE-Side Passwords VF and DTE PasswordsPassword IndexFax Operation Fax OperationOverview The DCP is disabled during fax operation AT Command Set and 13 S-Registers Switching Between Data Mode and Online Command ModeOperating Modes Escape Sequence and Escape Guard TimeCommand Guidelines AT Command ListAT Command Format Any-Key Abort1 of 3800Plus AT Commands AT CommandDescription Front Panel Branch2 of 3800Plus AT Commands AT CommandCommand Character Echo Hook Switch Control3 of 3800Plus AT Commands AT CommandSpeaker Volume Return to Online or Data Mode4 of 3800Plus AT Commands AT CommandConfiguration Options Reset and Load Active5 of 3800Plus AT Commands AT CommandDescription Front Panel Branch6 of 3800Plus AT Commands AT CommandSelect Factory Default Configuration Options Command Value7 of 3800Plus AT Commands AT CommandLeased Mode Description8 of 3800Plus AT Commands AT CommandAsync/Sync Mode and DTE Dialer Type Description9 of 3800Plus AT Commands AT CommandView Configuration Options Description10 of 3800Plus AT Commands AT CommandError Control Maximum Frame Size Error Control Negotiate Buffer11 of 3800Plus AT Commands AT CommandNo Data Disconnect Timer Error Control Fallback CharacterS-Register List S-Register FormatTYPE ATSn? TYPE ATSn=r2 of 3800Plus S-Registers AT CommandNo Answer Timeout Description3 of 3800Plus S-Registers AT CommandAsymmetric Rate Mode Test Timeout4 of 3800Plus S-Registers AT CommandReceive Buffer Disconnect Delay Description5 of 3800Plus S-Registers AT CommandDescription Front Panel Branch6 of 3800Plus S-Registers AT CommandDescription Front Panel Branch7 of 3800Plus S-Registers AT CommandTransmit Buffer Disconnect Delay Description8 of 3800Plus S-Registers AT CommandAccess from Remote Remote Access Password Part9 of 3800Plus S-Registers AT CommandDescription Front Panel Branch10 of 3800Plus S-Registers AT CommandDTR Alarm Reporting Description11 of 3800Plus S-Registers AT CommandNo Data Disconnect Trigger Signal AT Command Mode12 of 3800Plus S-Registers AT CommandStraps When Disconnected Description13 of 3800Plus S-Registers AT CommandDescription Front Panel BranchMenu Tree A Overview3980-A2-GB30-20 NovemberCOMSPHERE 3800Plus Modems November3980-A2-GB30-20 Menu Tree 3980-A2-GB30-20November COMSPHERE 3800Plus Modems November3980-A2-GB30-20 Result Codes B Table B-1 1 of Result CodesNumbers WordTable B-1 2 of Result Codes NumbersNumbers WordTable B-1 3 of Result Codes NumbersNumbers WordTroubleshooting C SymptomTable C-1 Modem IntegrityTable C-2 Modem ± DTE ConnectionModem ± VF Connection SymptomSymptom 2 ofModem ± VF Connection ActionDial Backup Operation Table C-4Online Operation Table C-5Technical Specifications D Table D-1 1 of Technical Specifications for COMSPHERE 3800Plus ModemsSpecifications CriteriaTable D-1 2 of Technical Specifications for COMSPHERE 3800Plus Modems CriteriaSpecifications ERROR CONTROLTable D-1 3 of Technical Specifications for COMSPHERE 3800Plus Modems SpecificationsAC POWER REQUIREMENTS POWER CONSUMPTIONPin Assignments E VF Connector Pin AssignmentsEIA-232-D Pin Assignments JM8 to RJ11 Crossover CableSignal EIA-232-D Pin AssignmentsTable E-1 EIA-232-D Pin Assignments RS-232 PinVF Connector Pin Assignments Table E-2 VF Connector Pin Assignments3810 Plus Leased Dial1. 2-wire operations 2. 4-wire operations w/o TEK leads 3. 4-wire operations with TEK leadsFigure E-2. Wiring Diagram Ð 8-Position to 6-Position Crossover Cable JM8 to RJ11 Crossover CableCCITT V.25bis Dialing Commands F and Responses OverviewCall Request Commands Call Connecting CNXCall Response Call Request with Number Provided CRNCall Answer Commands Program Normal PRNRequest List of Stored Numbers RLN List Stored Number Response LSNCommand Response Where xx isTable F-1 V.25bis Commands CommandV.25bis Command AT Command S-Register EquivalentTable F-2 V.25bis Response Messages COMMAND RESPONSEDefault Configuration Options G Table G-1 1 of Factory Default Configuration OptionsConfiguration Option Originate ModeTable G-1 2 of Factory Default Configuration Options Configuration OptionOriginate Mode Dial Default SettingsTable G-1 3 of Factory Default Configuration Options Configuration OptionOriginate Mode Dial Default SettingsTable G-1 4 of Factory Default Configuration Options Configuration OptionOriginate Mode Dial Default SettingsFeature/Part Number Equipment List HEquipment Glossary over the leased-line network Glossary Glossary-3DB-25 connector error control leased line Glossary-7 8 carriers, with a total of 128 modems V.32terbo V.22Index Page Page Page