November
USERS GUIDE
Document No. 3980-A2-GB30-20
COMSPHERE 3800PLUS MODEMS
Users Guide
Warranty, Sales, and Service Information
COMSPHERE 3800Plus Modems
Trademarks
Important Safety Instructions
United States
Notice to Users of the Public Switched Telephone Network
Notices
Government Requirements and Equipment Return
Government Requirements
Canada
Notice to Users of the Canadian Public Switched Telephone Network
Preface
Table of Contents
2. 3810Plus and 3820Plus Installation
3. 3811Plus Installation
6. Status Branch
5. Call Setup Branch
8. Configure Branch
4. Front Panel Operation
Appendices
13. AT Command Set and S-Registers
12. Fax Operation
Glossary Index
Optional SDCP, 3811Plus Faceplate, and Optional SDU
Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
List of Figures
Page
List of Tables
Security Database Table Using VF-Side Passwords
Security Database Table Using DTE-Side Password
Technical Specifications for COMSPHERE 3800 Plus Modems
Installation Instructions 6700-A2-GY31 COMSPHERE 6700 Series
How to Use This Manual
3000-A2-GA31 COMSPHERE 3000 Series Carrier, Installation Manual
3610-A2-GZ45 3600 Hubbing Device, Feature Number 3600-F3-300
Features
Introduction
Overview
COMSPHERE Models
Options
3810Plus and 3820Plus Installation
3810Plus and 3820Plus Modem Package
Overview
3810Plus and 3820Plus Modem Installation
Customer-Supplied Equipment
Figure 2-1. 3810Plus and 3820Plus Modem
Connecting 3810Plus and 3820Plus Modems with Supplied Cables
DTE Connection
Figure 2-2. 3810Plus Rear Panel
3810Plus 4-Wire/2-Wire Leased-Line Network Connection
Dial-Line Connection
Figure 2-3. 3820Plus Rear Panel
Hubbing Device
3820Plus 2-Wire Leased-Line Network Connection
AC Power Supply Connection
Network Management System Connection
Modem Power-Up
Power On Selftst Passed
Removing and Replacing 3810Plus and 3820Plus Modems
Overview
3811Plus Installation
3811Plus Modem Package
3811Plus Modem Installation Removing and Replacing 3811Plus Modems
Figure 3-1. 3811Plus Modem
3811Plus Modem Installation
3811Plus Installation
Figure 3-2. Installing a 3811Plus Modem
Removing and Replacing 3811Plus Modems
Figure 4-1. 3810Plus and 3820Plus DCP
Diagnostic Control Panels
Front Panel Operation
3810Plus and 3820Plus DCP
Status Indicators
3811Plus Faceplate and Shared Diagnostic Control Panel SDCP
Figure 4-2. Optional SDCP, 3811Plus Faceplate, and Optional SDU
Indicates
3800Plus DCP LEDs
Label
Color
LCD Display
Hidden Choice Indicators
Right Scroll Indicator
DCP Operation
Up and Down Scroll Indicators #
Left/Right Scroll Indicator
Left Scroll Indicator
Remote Mode Indicator
Status
Menu Structure
Call Setup
Configure
Top-Level Menu Status and Operational Messages
1 of
Top Level Menu Status
Indicates
2 of
Top Level Menu Status
Normal Call
AT Command
3 of
Dial Backup
BackupMR* EC
Common
Dial Access Security Messages
Dial Access
Common Operational Messages
Selecting Factory Configuration Options
Using the Diagnostic Control Panel DCP
Using AT Commands
TYPE AT&Fy&Wn
TYPE AT
Frnt Panl Acces Grant Deny
Diagnostic Control Panel Security Access
Overview
Call Setup Branch
Disconnect
Call Setup Branch
AT Command Equivalent
Dial
AT Command Equivalent
Figure 5-1. Dial Backup
Answer
Dial Standby/Return to Dial
AT Command Equivalent
Change Directory
AT Command Equivalent
Valid Dial Command Modifier
Overview
Status Branch
Status Branch
Idle StatusTest
SigQual
or No Signal
Excellent, Good, Fair, Poor
AT Command Equivalent
AT Command Equivalent
Identity
Options
Record
AT Command Equivalent
AT Command Equivalent
Status Options Record
Record Status Display Clear
Record Number Modem O.K
Loc Digital Loop Pattern
Test Branch
Overview
Overview Test Branch Abort Self Loc Analog Loop Rem Digital Loop
AT Command Equivalent
Test Branch
Abort
Self
Loc Analog Loop
Figure 7-1. Local Analog Loopback
AT Command Equivalent
Rem Digital Loop
Figure 7-2. Remote Digital Loopback
AT Command Equivalent
Loc Digital Loop
Figure 7-3. Local Digital Loopback
AT Command Equivalent
Figure 7-6. End-to-End Pattern Test
Pattern
Figure 7-4. Pattern Test and Local Analog Loopback Test
Figure 7-5. Pattern Test and Remote Digital Loopback Test
Test
Pattern
Blks Errd =
AT Command Equivalent
Security Configuration Options
Configure Branch
Overview Configure Branch Editing and Saving a Configuration Option
Summary Configuration Tables DTE Interfaces DTE Dialer Line Dialer
Active Operating Active Saved Customer 1 Customer 2 Factory
Figure 8-1. DCP Configuration Process
COMSPHERE 3800Plus Modems
November
November
Figure 8-2. AT Command Configuration Process
Configure Branch
3980-A2-GB30-20
Configure Branch
Editing and Saving a Configuration Option
RemAccssPasswrd
Summary
Sav EditArea to
Active Saved
Configuration Tables
1 of DTE Interface Configuration Options
DTE Interface
Asyn #Stop Bits Nxt 1
2 of DTE Interface Configuration Options
Async #Data Bits Nxt 8 7 9DirectMde 6DirectMde
Asyn Parity Bit None Nxt None Even Odd Mark Space
3 of DTE Interface Configuration Options
DTR Action Ignore
Nxt StndrdRS232 Ignore CntrlsOnHook Off=ReloadStrp Off=CmdMode
DSR Control ForcedOn
4 of DTE Interface Configuration Options
5 of DTE Interface Configuration Options
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
6 of DTE Interface Configuration Options
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
LSD Control StndrdRS232
TX Clock Source Internal Nxt Internal External RXCLoop
7 of DTE Interface Configuration Options
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
DTE Rate=VF Disable End Disable Enable
DTE Dialer
1 of DTE Dialer Configuration Options
AT Escape Char 043 ASCI Nxt 043 ASCI
2 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
CommandCharEcho Enable Nxt EnableDisable
ExtendResltCode Enable
3 of DTE Dialer Configuration Options
Result Codes Enable Nxt Enable Disable EnableInOrig
AT Commands and S-registers
V25bis Coding ASCII Nxt ASCII EBCDIC
4 of DTE Dialer Configuration Options
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
ResultCode Form Words Nxt Words Numbers 1 Numbers
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
5 of DTE Dialer Configuration Options
DTR Cont Repeat Disable End Disable Enable
V25bis IdleFill Mark Nxt Mark Flag
Line Dialer
1 of Line Dialer Configuration Options
``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
2 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
Fast Disconnect Disable Nxt Disable Enable
No Data Disc Disable Nxt Disable 10min 30min 60min
3 of Line Dialer Configuration Options
Long Space Disc Enable Nxt Enable Disable
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
DTR Auto Redial
4 of Line Dialer Configuration Options
MakeBusyViaDTR Disable Nxt Disable Enable
MI/MIC Dialing Disable End Disable Enable
Dial Line
1 of Dial Line Configuration Options
2 of Dial Line Configuration Options
Automode Enable Nxt Enable Disable System
Autorate Enable Nxt Enable Disable StartAt48 StartAt96
Nxt Permissv±9
3 of Dial Line Configuration Options
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
Dial TX Level Permissv±9
4 of Dial Line Configuration Options Asymmetric Rate Enable
Nxt Enable Disable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
Leased Line
1 of Leased Line Configuration Options
OR Nxt 2400V22bis OR Nxt 14400V.33 12000V.33 9600V.29 7200V.29
2 of Leased Line Configuration Options
Autorate Enable Nxt Enable Disable
LeasedLine Rate
Leased TX Level
3 of Leased Line Configuration Options
BadLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
Rate Auto Orig Disable
End Disable 5mins 15mins 1hour
4 of Leased Line Configuration Options
FallFwdDelay Disable
AutoDialStandby Disable
V.42/MNP/Buffer
1 of V.42/MNP/Buffer Configuration Options
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
2 of V.42/MNP/Buffer Configuration Options
V42bis Compress Enable Nxt Enable Disable
MNP5 Compress Enable Nxt Enable Disable
EC Fallbck Char 013 ASCI Nxt 013 ASCI
3 of V.42/MNP/Buffer Configuration Options
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
Break Buffr Ctl Keep-Data Nxt Keep-Data Discard-Data
4 of V.42/MNP/Buffer Configuration Options
XON/XOFF Psthru Disable Nxt Disable Enable
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
Send Break Cntl Data-First Nxt Data-First Break-First
5 of V.42/MNP/Buffer Configuration Options
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
RxBuffDiscDelay Disable Nxt 10sec 60sec Disable
CellularEnhance Disable End Disable Enable
6 of V.42/MNP/Buffer Configuration Options
Test
1 of Test Configuration Options
2 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
V54 Device Type Peripheral End Peripheral Intermediate
Misc
1 of Miscellaneous Configuration Options
Dir#1Callback Disable Nxt Disable Enable
2 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
Access frm Remt Enable Nxt Enable Disable
CellulrRJ11Adpt Disable End Disable Enable
3 of Miscellaneous Configuration Options
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
NMS DTR Alarm Disable Nxt Disable Enable
1 of Security Configuration Options
Security Configuration Options
NMSReporting Nxt
2 of Security Configuration Options
GetUserID Disable Nxt Disable Enable
DTEPWBkSpChar 008 Nxt
Overview
Control Branch
Control Branch
Idle Control Remote
AT Command Equivalent
Reset
Speaker
AT Command Equivalent
Control ServiceLine
Service Line/Disconnect Service Line
Control Reset MakeBusy
Make Busy Command Complete
Clone To Remote
Download Code
Access Disabled
RemClone Status Establish Remote
RemClone Status Initializing
RemClone Status Bank 1 xxxx/yyyy
Automatic Firmware Download
To Local via DTE
Download Failure
Remote Branch
Remote Branch
Overview
Remote Mode Fail ± No
Secondary channel only appears if using
V.32 terbo, V.32bis, or V.32 modulation. If operation
In the Control branch, Make Busy is not available
Overview
Security
Originate Access Security
Answer Access Security
VF-Side Passwords
Combination of VF-Side and DTE-Side Passwords
DTE-Side Passwords
Set Access Ctrl
Administrative Password
Security Branch
Select Index
EditPasswdTable
Select Index Ent
Save Edit? Edit Save Yes No
Edit Password Table Group Options
PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTE
Edit PsWd Nxt yyyyyyyy or zzzzzz
Set Answer Security Group Options
Set Answer Sec
Set Originate Security Group Options
Set Orig Sec
Reset Security
Security Password Entry Techniques
Answer Access Password VF-Side and DTE-Side Entry Techniques
PRESS Enter
Database Table Examples
Originate Access Password
Security Database Table Using VF-Side Passwords VF Password Only
Password
Password
Security Database Table Using DTE-Side Password DTE Password Only
Security Database Table Using Both VF-Side and DTE-Side Password
VF and DTE Passwords
Index
Security Database Table Using Paired VF-Side and DTE-Side Passwords
VF and DTE Passwords
Password
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
Escape Sequence and Escape Guard Time
AT Command Set and 13 S-Registers
Switching Between Data Mode and Online Command Mode
Operating Modes
Any-Key Abort
Command Guidelines
AT Command List
AT Command Format
Front Panel Branch
1 of 3800Plus AT Commands
AT Command
Description
Hook Switch Control
2 of 3800Plus AT Commands
AT Command
Command Character Echo
Return to Online or Data Mode
3 of 3800Plus AT Commands
AT Command
Speaker Volume
Reset and Load Active
4 of 3800Plus AT Commands
AT Command
Configuration Options
Front Panel Branch
5 of 3800Plus AT Commands
AT Command
Description
Command Value
6 of 3800Plus AT Commands
AT Command
Select Factory Default Configuration Options
Description
7 of 3800Plus AT Commands
AT Command
Leased Mode
Description
8 of 3800Plus AT Commands
AT Command
Async/Sync Mode and DTE Dialer Type
Description
9 of 3800Plus AT Commands
AT Command
View Configuration Options
Error Control Negotiate Buffer
10 of 3800Plus AT Commands
AT Command
Error Control Maximum Frame Size
Error Control Fallback Character
11 of 3800Plus AT Commands
AT Command
No Data Disconnect Timer
TYPE ATSn=r
S-Register List
S-Register Format
TYPE ATSn?
Description
2 of 3800Plus S-Registers
AT Command
No Answer Timeout
Test Timeout
3 of 3800Plus S-Registers
AT Command
Asymmetric Rate Mode
Description
4 of 3800Plus S-Registers
AT Command
Receive Buffer Disconnect Delay
Front Panel Branch
5 of 3800Plus S-Registers
AT Command
Description
Front Panel Branch
6 of 3800Plus S-Registers
AT Command
Description
Description
7 of 3800Plus S-Registers
AT Command
Transmit Buffer Disconnect Delay
Remote Access Password Part
8 of 3800Plus S-Registers
AT Command
Access from Remote
Front Panel Branch
9 of 3800Plus S-Registers
AT Command
Description
Description
10 of 3800Plus S-Registers
AT Command
DTR Alarm Reporting
AT Command Mode
11 of 3800Plus S-Registers
AT Command
No Data Disconnect Trigger Signal
Description
12 of 3800Plus S-Registers
AT Command
Straps When Disconnected
Front Panel Branch
13 of 3800Plus S-Registers
AT Command
Description
November
Menu Tree A
Overview
3980-A2-GB30-20
COMSPHERE 3800Plus Modems
November
3980-A2-GB30-20
Menu Tree
3980-A2-GB30-20
November
COMSPHERE 3800Plus Modems
November
3980-A2-GB30-20
Word
Result Codes B
Table B-1 1 of Result Codes
Numbers
Word
Table B-1 2 of Result Codes
Numbers
Numbers
Word
Table B-1 3 of Result Codes
Numbers
Numbers
Modem Integrity
Troubleshooting C
Symptom
Table C-1
Symptom
Table C-2
Modem ± DTE Connection
Modem ± VF Connection
Action
Symptom
2 of
Modem ± VF Connection
Table C-5
Dial Backup Operation
Table C-4
Online Operation
Criteria
Technical Specifications D
Table D-1 1 of Technical Specifications for COMSPHERE 3800Plus Modems
Specifications
ERROR CONTROL
Table D-1 2 of Technical Specifications for COMSPHERE 3800Plus Modems
Criteria
Specifications
POWER CONSUMPTION
Table D-1 3 of Technical Specifications for COMSPHERE 3800Plus Modems
Specifications
AC POWER REQUIREMENTS
JM8 to RJ11 Crossover Cable
Pin Assignments E
VF Connector Pin Assignments
EIA-232-D Pin Assignments
RS-232 Pin
Signal
EIA-232-D Pin Assignments
Table E-1 EIA-232-D Pin Assignments
Dial
VF Connector Pin Assignments
Table E-2 VF Connector Pin Assignments
3810 Plus Leased
JM8 to RJ11 Crossover Cable
1. 2-wire operations 2. 4-wire operations w/o TEK leads
3. 4-wire operations with TEK leads
Figure E-2. Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
Overview
CCITT V.25bis Dialing Commands F and Responses
Call Request with Number Provided CRN
Call Request Commands
Call Connecting CNX
Call Response
List Stored Number Response LSN
Call Answer Commands
Program Normal PRN
Request List of Stored Numbers RLN
Command
Command Response
Where xx is
Table F-1 V.25bis Commands
COMMAND RESPONSE
V.25bis Command
AT Command S-Register Equivalent
Table F-2 V.25bis Response Messages
Originate Mode
Default Configuration Options G
Table G-1 1 of Factory Default Configuration Options
Configuration Option
Dial Default Settings
Table G-1 2 of Factory Default Configuration Options
Configuration Option
Originate Mode
Dial Default Settings
Table G-1 3 of Factory Default Configuration Options
Configuration Option
Originate Mode
Dial Default Settings
Table G-1 4 of Factory Default Configuration Options
Configuration Option
Originate Mode
Feature/Part Number
Equipment List H
Equipment
Glossary
over the leased-line network
Glossary-3
Glossary
DB-25 connector
error control
leased line
Glossary-7
8 carriers, with a total of 128 modems
V.22
V.32terbo
Index
Page
Page
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