Paradyne 3800PLUS manual Automatic Firmware Download, To Local via DTE, Download Failure

COMSPHERE 3800Plus Modems

As data banks are transferred, the local and remote LCD's bottom line displays the status of the download process, and the number of records sent versus the total number of records for that bank.

RemClone OK

Call_Setup

F1 F2 F3

If the download is successful, the local modem displays Remote Clone OK and the remote modem displays Frmware Upgrade. If the download took place over the dial network, the modems disconnect when the download is complete.

If unsuccessful, RemClone Failed is displayed on the LCD's top line. Attempt another download from the local modem. If this fails, contact your service representative.

However, a DTE is not required. The download begins without any operator action. When the download begins, the DCP displays download status messages with the data bank number, current block being loaded, and the total number of blocks. There are two data banks.

Download Status

Bank 1:0088/0092

F1 F2 F3

If the modem connects at 14,400 bps, the download takes about 10 minutes. When the download is complete, the modem resets itself and displays a normal status message (such as Idle:28.8).

Reload your configuration options from the Customer 1 or Customer 2 memory area that you saved them to.

To Local via DTE

This function is for use only by customer service personnel to transfer new firmware to 3800Plus modems.

Automatic Firmware

Download

New releases may be available for the 3800Plus modem. The latest 3800Plus firmware is available at no charge from the Automatic Firmware Download Center. Refer to page A in the front of this document for contact information.

To download the firmware, your modem must be configured for dialing. Save your modem's current configuration to the Customer 1 or Customer 2 memory area, and load the Async Dial factory template. (See Chapter 8, Configure Branch, for information about saving and changing configuration options.)

If you have a DTE (a terminal or PC) attached to your modem, informational messages are displayed on it when the modem is connected. These show the amount of time the download will take.

Download Failure

If the download is interrupted, the modem is left in a state in which it can only be used to make or receive a call for a download.

DownldOnly Mode>

Call_Setup

F1 F2 F3

If an interruption occurs and your modem is left in this state, repeat the download process by directing the modem to dial the Automatic Firmware Download Center. (See Chapter 5, Call Setup Branch, for information about dialing a number using the DCP.) If you are unable to complete the download, call your service representative for assistance.

9-6 November 1996 3980-A2-GB30-20