Troubleshooting C

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Overview

Appendix B points out basic problems that can occur when operating a 3800Plus modem. Use Tables C-1 through C-6 to check out these problems. If you are having data communication difficulties, such as periodic

character loss, random errors, or constant format errors, use the loopback tests described in Chapter 7, Test Branch. With these tests you can usually isolate the fault in your system by using the process of elimination. If problems continue to occur, contact your service representative.

 

Table C-1

 

Modem Integrity

 

 

Symptom

Action

 

 

Modem did not pass power-up self-test

Contact your service representative.

 

 

Power LED does not light

Make sure the modem's ON/Off switch is in the ON position.

LCD does not display

Make sure the ac power transformer is connected to the ac power receptacle.

 

If Power LED and/or LCD do not operate, contact your service representative.

 

 

A problem is suspected after the

Perform a self-test via the modem's DCP or type AT&T9 if using AT

power-up self-test

commands.

 

Perform a local analog loopback with a Pattern test. If the modem consistently

 

registers errors, contact your service representative.

 

If the modem passes the above tests and a problem still exists, then the

 

problem is likely not with your modem.

 

 

3980-A2-GB30-20

November 1996

C-1

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Paradyne 3800PLUS manual Troubleshooting C, Table C-1, Modem Integrity, Symptom Action

3800PLUS specifications

The Paradyne 3800PLUS is a sophisticated networking device designed for various applications in high-demand environments, such as telecommunications and enterprise networks. This versatile solution is well-regarded for its robust performance, providing reliable and efficient connectivity for businesses and service providers.

One of the standout features of the Paradyne 3800PLUS is its ability to deliver high-speed data transmission. Supporting multiple protocols, it ensures seamless connectivity for data, voice, and video over the same infrastructure, reducing the need for multiple devices and simplifying network management. The device is capable of supporting both synchronous and asynchronous data formats, making it suitable for diverse networking needs.

With its advanced multiple service options, the Paradyne 3800PLUS supports various connection types, including T1, E1, and DSL, allowing it to adapt to different local area network (LAN) settings. This flexibility makes it a preferred choice for organizations that require support for both legacy systems and modern technologies. Furthermore, the device offers built-in support for various network management protocols, such as SNMP, simplifying monitoring and configuration.

Security is a significant concern in today's networking landscape, and the Paradyne 3800PLUS addresses this with integrated security features that help ensure data integrity and privacy. The device supports encryption and authentication techniques, which protect against unauthorized access and safeguard sensitive information transmitted over the network.

The Paradyne 3800PLUS is also designed with ease of use in mind. Its web-based interface simplifies configuration and management, making it accessible for network administrators regardless of their technical expertise. Additionally, the device is equipped with diagnostic tools and indicators that facilitate troubleshooting, enabling quicker resolution of connectivity issues.

In terms of scalability, the Paradyne 3800PLUS can accommodate the growing needs of businesses and service providers. Its modular design allows for easy upgrades and the addition of new features, ensuring that the network infrastructure can evolve with changing demands.

In summary, the Paradyne 3800PLUS stands out as an advanced networking solution known for its high-speed capabilities, support for various protocols, integrated security measures, user-friendly management interface, and scalability. These characteristics make it an ideal choice for organizations seeking a reliable and efficient networking solution to enhance their operations and support future growth.