USERS GUIDE
Document No. 3980-A2-GB30-20
COMSPHERE 3800PLUS MODEMS
November
Warranty, Sales, and Service Information
COMSPHERE 3800Plus Modems
Trademarks
Users Guide
Important Safety Instructions
Notice to Users of the Public Switched Telephone Network
Notices
Government Requirements and Equipment Return
United States
Government Requirements
Notice to Users of the Canadian Public Switched Telephone Network
Canada
Table of Contents
2. 3810Plus and 3820Plus Installation
3. 3811Plus Installation
Preface
5. Call Setup Branch
8. Configure Branch
4. Front Panel Operation
6. Status Branch
13. AT Command Set and S-Registers
12. Fax Operation
Glossary Index
Appendices
Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
List of Figures
Page
Optional SDCP, 3811Plus Faceplate, and Optional SDU
Security Database Table Using VF-Side Passwords
Security Database Table Using DTE-Side Password
Technical Specifications for COMSPHERE 3800 Plus Modems
List of Tables
How to Use This Manual
3000-A2-GA31 COMSPHERE 3000 Series Carrier, Installation Manual
3610-A2-GZ45 3600 Hubbing Device, Feature Number 3600-F3-300
Installation Instructions 6700-A2-GY31 COMSPHERE 6700 Series
Features
Introduction
Overview
Options
COMSPHERE Models
3810Plus and 3820Plus Installation
3810Plus and 3820Plus Modem Package
Overview
3810Plus and 3820Plus Modem Installation
Customer-Supplied Equipment
Figure 2-1. 3810Plus and 3820Plus Modem
Connecting 3810Plus and 3820Plus Modems with Supplied Cables
DTE Connection
Figure 2-2. 3810Plus Rear Panel
3810Plus 4-Wire/2-Wire Leased-Line Network Connection
Dial-Line Connection
Figure 2-3. 3820Plus Rear Panel
3820Plus 2-Wire Leased-Line Network Connection
AC Power Supply Connection
Network Management System Connection
Hubbing Device
Modem Power-Up
Power On Selftst Passed
Removing and Replacing 3810Plus and 3820Plus Modems
3811Plus Installation
3811Plus Modem Package
3811Plus Modem Installation Removing and Replacing 3811Plus Modems
Overview
3811Plus Modem Installation
Figure 3-1. 3811Plus Modem
Figure 3-2. Installing a 3811Plus Modem
3811Plus Installation
Removing and Replacing 3811Plus Modems
Diagnostic Control Panels
Front Panel Operation
3810Plus and 3820Plus DCP
Figure 4-1. 3810Plus and 3820Plus DCP
Status Indicators
3811Plus Faceplate and Shared Diagnostic Control Panel SDCP
Figure 4-2. Optional SDCP, 3811Plus Faceplate, and Optional SDU
3800Plus DCP LEDs
Label
Color
Indicates
Hidden Choice Indicators
Right Scroll Indicator
DCP Operation
LCD Display
Left/Right Scroll Indicator
Left Scroll Indicator
Remote Mode Indicator
Up and Down Scroll Indicators #
Menu Structure
Call Setup
Configure
Status
Top-Level Menu Status and Operational Messages
1 of
Top Level Menu Status
2 of
Top Level Menu Status
Normal Call
Indicates
3 of
Dial Backup
BackupMR* EC
AT Command
Dial Access Security Messages
Dial Access
Common Operational Messages
Common
Selecting Factory Configuration Options
Using the Diagnostic Control Panel DCP
Using AT Commands
TYPE AT
TYPE AT&Fy&Wn
Diagnostic Control Panel Security Access
Frnt Panl Acces Grant Deny
Call Setup Branch
Overview
Call Setup Branch
AT Command Equivalent
Dial
Disconnect
Figure 5-1. Dial Backup
Answer
Dial Standby/Return to Dial
AT Command Equivalent
Change Directory
AT Command Equivalent
AT Command Equivalent
Valid Dial Command Modifier
Status Branch
Status Branch
Idle StatusTest
Overview
or No Signal
Excellent, Good, Fair, Poor
AT Command Equivalent
SigQual
Identity
AT Command Equivalent
Options
Record
AT Command Equivalent
Status Options Record
Record Status Display Clear
Record Number Modem O.K
AT Command Equivalent
Test Branch
Overview
Overview Test Branch Abort Self Loc Analog Loop Rem Digital Loop
Loc Digital Loop Pattern
Test Branch
Abort
Self
AT Command Equivalent
Loc Analog Loop
Figure 7-1. Local Analog Loopback
AT Command Equivalent
Rem Digital Loop
Figure 7-2. Remote Digital Loopback
AT Command Equivalent
Loc Digital Loop
Figure 7-3. Local Digital Loopback
AT Command Equivalent
Pattern
Figure 7-4. Pattern Test and Local Analog Loopback Test
Figure 7-5. Pattern Test and Remote Digital Loopback Test
Figure 7-6. End-to-End Pattern Test
Pattern
Blks Errd =
AT Command Equivalent
Test
Configure Branch
Overview Configure Branch Editing and Saving a Configuration Option
Summary Configuration Tables DTE Interfaces DTE Dialer Line Dialer
Security Configuration Options
Figure 8-1. DCP Configuration Process
COMSPHERE 3800Plus Modems
November
Active Operating Active Saved Customer 1 Customer 2 Factory
Figure 8-2. AT Command Configuration Process
Configure Branch
3980-A2-GB30-20
November
Configure Branch
Editing and Saving a Configuration Option
Summary
Sav EditArea to
Active Saved
RemAccssPasswrd
Configuration Tables
1 of DTE Interface Configuration Options
DTE Interface
2 of DTE Interface Configuration Options
Async #Data Bits Nxt 8 7 9DirectMde 6DirectMde
Asyn Parity Bit None Nxt None Even Odd Mark Space
Asyn #Stop Bits Nxt 1
3 of DTE Interface Configuration Options
DTR Action Ignore
Nxt StndrdRS232 Ignore CntrlsOnHook Off=ReloadStrp Off=CmdMode
4 of DTE Interface Configuration Options
DSR Control ForcedOn
5 of DTE Interface Configuration Options
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
6 of DTE Interface Configuration Options
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
LSD Control StndrdRS232
7 of DTE Interface Configuration Options
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
DTE Rate=VF Disable End Disable Enable
TX Clock Source Internal Nxt Internal External RXCLoop
1 of DTE Dialer Configuration Options
DTE Dialer
2 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
CommandCharEcho Enable Nxt EnableDisable
AT Escape Char 043 ASCI Nxt 043 ASCI
3 of DTE Dialer Configuration Options
Result Codes Enable Nxt Enable Disable EnableInOrig
AT Commands and S-registers
ExtendResltCode Enable
4 of DTE Dialer Configuration Options
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
ResultCode Form Words Nxt Words Numbers 1 Numbers
V25bis Coding ASCII Nxt ASCII EBCDIC
5 of DTE Dialer Configuration Options
DTR Cont Repeat Disable End Disable Enable
V25bis IdleFill Mark Nxt Mark Flag
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
1 of Line Dialer Configuration Options
Line Dialer
2 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
Fast Disconnect Disable Nxt Disable Enable
``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
3 of Line Dialer Configuration Options
Long Space Disc Enable Nxt Enable Disable
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
No Data Disc Disable Nxt Disable 10min 30min 60min
4 of Line Dialer Configuration Options
MakeBusyViaDTR Disable Nxt Disable Enable
MI/MIC Dialing Disable End Disable Enable
DTR Auto Redial
1 of Dial Line Configuration Options
Dial Line
2 of Dial Line Configuration Options
Automode Enable Nxt Enable Disable System
Autorate Enable Nxt Enable Disable StartAt48 StartAt96
3 of Dial Line Configuration Options
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
Dial TX Level Permissv±9
Nxt Permissv±9
4 of Dial Line Configuration Options Asymmetric Rate Enable
Nxt Enable Disable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
1 of Leased Line Configuration Options
Leased Line
2 of Leased Line Configuration Options
Autorate Enable Nxt Enable Disable
LeasedLine Rate
OR Nxt 2400V22bis OR Nxt 14400V.33 12000V.33 9600V.29 7200V.29
3 of Leased Line Configuration Options
BadLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
Rate Auto Orig Disable
Leased TX Level
4 of Leased Line Configuration Options
FallFwdDelay Disable
AutoDialStandby Disable
End Disable 5mins 15mins 1hour
1 of V.42/MNP/Buffer Configuration Options
V.42/MNP/Buffer
2 of V.42/MNP/Buffer Configuration Options
V42bis Compress Enable Nxt Enable Disable
MNP5 Compress Enable Nxt Enable Disable
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
3 of V.42/MNP/Buffer Configuration Options
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
EC Fallbck Char 013 ASCI Nxt 013 ASCI
4 of V.42/MNP/Buffer Configuration Options
XON/XOFF Psthru Disable Nxt Disable Enable
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
Break Buffr Ctl Keep-Data Nxt Keep-Data Discard-Data
5 of V.42/MNP/Buffer Configuration Options
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
RxBuffDiscDelay Disable Nxt 10sec 60sec Disable
Send Break Cntl Data-First Nxt Data-First Break-First
6 of V.42/MNP/Buffer Configuration Options
CellularEnhance Disable End Disable Enable
1 of Test Configuration Options
Test
2 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
V54 Device Type Peripheral End Peripheral Intermediate
1 of Miscellaneous Configuration Options
Misc
2 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
Access frm Remt Enable Nxt Enable Disable
Dir#1Callback Disable Nxt Disable Enable
3 of Miscellaneous Configuration Options
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
NMS DTR Alarm Disable Nxt Disable Enable
CellulrRJ11Adpt Disable End Disable Enable
Security Configuration Options
1 of Security Configuration Options
2 of Security Configuration Options
GetUserID Disable Nxt Disable Enable
DTEPWBkSpChar 008 Nxt
NMSReporting Nxt
Control Branch
Control Branch
Idle Control Remote
Overview
Reset
Speaker
AT Command Equivalent
AT Command Equivalent
Service Line/Disconnect Service Line
Control Reset MakeBusy
Make Busy Command Complete
Control ServiceLine
Download Code
Clone To Remote
RemClone Status Establish Remote
RemClone Status Initializing
RemClone Status Bank 1 xxxx/yyyy
Access Disabled
Automatic Firmware Download
To Local via DTE
Download Failure
Remote Branch
Remote Branch
Overview
Remote Mode Fail ± No
Secondary channel only appears if using
V.32 terbo, V.32bis, or V.32 modulation. If operation
In the Control branch, Make Busy is not available
Security
Overview
Originate Access Security
Answer Access Security
VF-Side Passwords
DTE-Side Passwords
Combination of VF-Side and DTE-Side Passwords
Set Access Ctrl
Administrative Password
Security Branch
EditPasswdTable
Select Index
Select Index Ent
Edit Password Table Group Options
PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTE
Edit PsWd Nxt yyyyyyyy or zzzzzz
Save Edit? Edit Save Yes No
Set Answer Sec
Set Answer Security Group Options
Set Orig Sec
Set Originate Security Group Options
Reset Security
Security Password Entry Techniques
Answer Access Password VF-Side and DTE-Side Entry Techniques
PRESS Enter
Originate Access Password
Security Database Table Using VF-Side Passwords VF Password Only
Password
Database Table Examples
Security Database Table Using DTE-Side Password DTE Password Only
Security Database Table Using Both VF-Side and DTE-Side Password
VF and DTE Passwords
Password
Security Database Table Using Paired VF-Side and DTE-Side Passwords
VF and DTE Passwords
Password
Index
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
AT Command Set and 13 S-Registers
Switching Between Data Mode and Online Command Mode
Operating Modes
Escape Sequence and Escape Guard Time
Command Guidelines
AT Command List
AT Command Format
Any-Key Abort
1 of 3800Plus AT Commands
AT Command
Description
Front Panel Branch
2 of 3800Plus AT Commands
AT Command
Command Character Echo
Hook Switch Control
3 of 3800Plus AT Commands
AT Command
Speaker Volume
Return to Online or Data Mode
4 of 3800Plus AT Commands
AT Command
Configuration Options
Reset and Load Active
5 of 3800Plus AT Commands
AT Command
Description
Front Panel Branch
6 of 3800Plus AT Commands
AT Command
Select Factory Default Configuration Options
Command Value
7 of 3800Plus AT Commands
AT Command
Leased Mode
Description
8 of 3800Plus AT Commands
AT Command
Async/Sync Mode and DTE Dialer Type
Description
9 of 3800Plus AT Commands
AT Command
View Configuration Options
Description
10 of 3800Plus AT Commands
AT Command
Error Control Maximum Frame Size
Error Control Negotiate Buffer
11 of 3800Plus AT Commands
AT Command
No Data Disconnect Timer
Error Control Fallback Character
S-Register List
S-Register Format
TYPE ATSn?
TYPE ATSn=r
2 of 3800Plus S-Registers
AT Command
No Answer Timeout
Description
3 of 3800Plus S-Registers
AT Command
Asymmetric Rate Mode
Test Timeout
4 of 3800Plus S-Registers
AT Command
Receive Buffer Disconnect Delay
Description
5 of 3800Plus S-Registers
AT Command
Description
Front Panel Branch
6 of 3800Plus S-Registers
AT Command
Description
Front Panel Branch
7 of 3800Plus S-Registers
AT Command
Transmit Buffer Disconnect Delay
Description
8 of 3800Plus S-Registers
AT Command
Access from Remote
Remote Access Password Part
9 of 3800Plus S-Registers
AT Command
Description
Front Panel Branch
10 of 3800Plus S-Registers
AT Command
DTR Alarm Reporting
Description
11 of 3800Plus S-Registers
AT Command
No Data Disconnect Trigger Signal
AT Command Mode
12 of 3800Plus S-Registers
AT Command
Straps When Disconnected
Description
13 of 3800Plus S-Registers
AT Command
Description
Front Panel Branch
Menu Tree A
Overview
3980-A2-GB30-20
November
COMSPHERE 3800Plus Modems
November
3980-A2-GB30-20
Menu Tree
3980-A2-GB30-20
November
COMSPHERE 3800Plus Modems
November
3980-A2-GB30-20
Result Codes B
Table B-1 1 of Result Codes
Numbers
Word
Table B-1 2 of Result Codes
Numbers
Numbers
Word
Table B-1 3 of Result Codes
Numbers
Numbers
Word
Troubleshooting C
Symptom
Table C-1
Modem Integrity
Table C-2
Modem ± DTE Connection
Modem ± VF Connection
Symptom
Symptom
2 of
Modem ± VF Connection
Action
Dial Backup Operation
Table C-4
Online Operation
Table C-5
Technical Specifications D
Table D-1 1 of Technical Specifications for COMSPHERE 3800Plus Modems
Specifications
Criteria
Table D-1 2 of Technical Specifications for COMSPHERE 3800Plus Modems
Criteria
Specifications
ERROR CONTROL
Table D-1 3 of Technical Specifications for COMSPHERE 3800Plus Modems
Specifications
AC POWER REQUIREMENTS
POWER CONSUMPTION
Pin Assignments E
VF Connector Pin Assignments
EIA-232-D Pin Assignments
JM8 to RJ11 Crossover Cable
Signal
EIA-232-D Pin Assignments
Table E-1 EIA-232-D Pin Assignments
RS-232 Pin
VF Connector Pin Assignments
Table E-2 VF Connector Pin Assignments
3810 Plus Leased
Dial
1. 2-wire operations 2. 4-wire operations w/o TEK leads
3. 4-wire operations with TEK leads
Figure E-2. Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
JM8 to RJ11 Crossover Cable
CCITT V.25bis Dialing Commands F and Responses
Overview
Call Request Commands
Call Connecting CNX
Call Response
Call Request with Number Provided CRN
Call Answer Commands
Program Normal PRN
Request List of Stored Numbers RLN
List Stored Number Response LSN
Command Response
Where xx is
Table F-1 V.25bis Commands
Command
V.25bis Command
AT Command S-Register Equivalent
Table F-2 V.25bis Response Messages
COMMAND RESPONSE
Default Configuration Options G
Table G-1 1 of Factory Default Configuration Options
Configuration Option
Originate Mode
Table G-1 2 of Factory Default Configuration Options
Configuration Option
Originate Mode
Dial Default Settings
Table G-1 3 of Factory Default Configuration Options
Configuration Option
Originate Mode
Dial Default Settings
Table G-1 4 of Factory Default Configuration Options
Configuration Option
Originate Mode
Dial Default Settings
Feature/Part Number
Equipment List H
Equipment
Glossary
over the leased-line network
Glossary
Glossary-3
DB-25 connector
error control
leased line
Glossary-7
8 carriers, with a total of 128 modems
V.32terbo
V.22
Index
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