Document No. 3980-A2-GB30-20
USERS GUIDE
COMSPHERE 3800PLUS MODEMS
November
COMSPHERE 3800Plus Modems
Warranty, Sales, and Service Information
Trademarks
Users Guide
Important Safety Instructions
Notices
Notice to Users of the Public Switched Telephone Network
Government Requirements and Equipment Return
United States
Government Requirements
Canada
Notice to Users of the Canadian Public Switched Telephone Network
2. 3810Plus and 3820Plus Installation
Table of Contents
3. 3811Plus Installation
Preface
8. Configure Branch
5. Call Setup Branch
4. Front Panel Operation
6. Status Branch
12. Fax Operation
13. AT Command Set and S-Registers
Glossary Index
Appendices
List of Figures
Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
Page
Optional SDCP, 3811Plus Faceplate, and Optional SDU
Security Database Table Using DTE-Side Password
Security Database Table Using VF-Side Passwords
Technical Specifications for COMSPHERE 3800 Plus Modems
List of Tables
3000-A2-GA31 COMSPHERE 3000 Series Carrier, Installation Manual
How to Use This Manual
3610-A2-GZ45 3600 Hubbing Device, Feature Number 3600-F3-300
Installation Instructions 6700-A2-GY31 COMSPHERE 6700 Series
Introduction
Features
Overview
COMSPHERE Models
Options
3810Plus and 3820Plus Modem Package
3810Plus and 3820Plus Installation
Overview
Customer-Supplied Equipment
3810Plus and 3820Plus Modem Installation
Figure 2-1. 3810Plus and 3820Plus Modem
DTE Connection
Connecting 3810Plus and 3820Plus Modems with Supplied Cables
Figure 2-2. 3810Plus Rear Panel
Dial-Line Connection
3810Plus 4-Wire/2-Wire Leased-Line Network Connection
Figure 2-3. 3820Plus Rear Panel
AC Power Supply Connection
3820Plus 2-Wire Leased-Line Network Connection
Network Management System Connection
Hubbing Device
Power On Selftst Passed
Modem Power-Up
Removing and Replacing 3810Plus and 3820Plus Modems
3811Plus Modem Package
3811Plus Installation
3811Plus Modem Installation Removing and Replacing 3811Plus Modems
Overview
Figure 3-1. 3811Plus Modem
3811Plus Modem Installation
3811Plus Installation
Figure 3-2. Installing a 3811Plus Modem
Removing and Replacing 3811Plus Modems
Front Panel Operation
Diagnostic Control Panels
3810Plus and 3820Plus DCP
Figure 4-1. 3810Plus and 3820Plus DCP
3811Plus Faceplate and Shared Diagnostic Control Panel SDCP
Status Indicators
Figure 4-2. Optional SDCP, 3811Plus Faceplate, and Optional SDU
Label
3800Plus DCP LEDs
Color
Indicates
Right Scroll Indicator
Hidden Choice Indicators
DCP Operation
LCD Display
Left Scroll Indicator
Left/Right Scroll Indicator
Remote Mode Indicator
Up and Down Scroll Indicators #
Call Setup
Menu Structure
Configure
Status
1 of
Top-Level Menu Status and Operational Messages
Top Level Menu Status
Top Level Menu Status
2 of
Normal Call
Indicates
Dial Backup
3 of
BackupMR* EC
AT Command
Dial Access
Dial Access Security Messages
Common Operational Messages
Common
Using the Diagnostic Control Panel DCP
Selecting Factory Configuration Options
Using AT Commands
TYPE AT&Fy&Wn
TYPE AT
Frnt Panl Acces Grant Deny
Diagnostic Control Panel Security Access
Overview
Call Setup Branch
AT Command Equivalent
Call Setup Branch
Dial
Disconnect
Answer
Figure 5-1. Dial Backup
Dial Standby/Return to Dial
AT Command Equivalent
AT Command Equivalent
Change Directory
AT Command Equivalent
Valid Dial Command Modifier
Status Branch
Status Branch
Idle StatusTest
Overview
Excellent, Good, Fair, Poor
or No Signal
AT Command Equivalent
SigQual
AT Command Equivalent
Identity
Record
Options
AT Command Equivalent
Record Status Display Clear
Status Options Record
Record Number Modem O.K
AT Command Equivalent
Overview
Test Branch
Overview Test Branch Abort Self Loc Analog Loop Rem Digital Loop
Loc Digital Loop Pattern
Abort
Test Branch
Self
AT Command Equivalent
Figure 7-1. Local Analog Loopback
Loc Analog Loop
AT Command Equivalent
Figure 7-2. Remote Digital Loopback
Rem Digital Loop
AT Command Equivalent
Figure 7-3. Local Digital Loopback
Loc Digital Loop
AT Command Equivalent
Figure 7-4. Pattern Test and Local Analog Loopback Test
Pattern
Figure 7-5. Pattern Test and Remote Digital Loopback Test
Figure 7-6. End-to-End Pattern Test
Blks Errd =
Pattern
AT Command Equivalent
Test
Overview Configure Branch Editing and Saving a Configuration Option
Configure Branch
Summary Configuration Tables DTE Interfaces DTE Dialer Line Dialer
Security Configuration Options
COMSPHERE 3800Plus Modems
Figure 8-1. DCP Configuration Process
November
Active Operating Active Saved Customer 1 Customer 2 Factory
Configure Branch
Figure 8-2. AT Command Configuration Process
3980-A2-GB30-20
November
Configure Branch
Editing and Saving a Configuration Option
Sav EditArea to
Summary
Active Saved
RemAccssPasswrd
1 of DTE Interface Configuration Options
Configuration Tables
DTE Interface
Async #Data Bits Nxt 8 7 9DirectMde 6DirectMde
2 of DTE Interface Configuration Options
Asyn Parity Bit None Nxt None Even Odd Mark Space
Asyn #Stop Bits Nxt 1
DTR Action Ignore
3 of DTE Interface Configuration Options
Nxt StndrdRS232 Ignore CntrlsOnHook Off=ReloadStrp Off=CmdMode
DSR Control ForcedOn
4 of DTE Interface Configuration Options
RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar CntlCar
5 of DTE Interface Configuration Options
CTS Control ForcedOn Nxt ForcedOn StndrdRS232 WinkWhenDisc FollowsDTR
RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec
6 of DTE Interface Configuration Options
LSD Control StndrdRS232
CT111Rate Cntl Disable Nxt Disable Fallback1 Fallback2
7 of DTE Interface Configuration Options
DTE Rate=VF Disable End Disable Enable
TX Clock Source Internal Nxt Internal External RXCLoop
DTE Dialer
1 of DTE Dialer Configuration Options
BreakForceEscap Disable Nxt Disable Enable
2 of DTE Dialer Configuration Options
CommandCharEcho Enable Nxt EnableDisable
AT Escape Char 043 ASCI Nxt 043 ASCI
Result Codes Enable Nxt Enable Disable EnableInOrig
3 of DTE Dialer Configuration Options
AT Commands and S-registers
ExtendResltCode Enable
AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR
4 of DTE Dialer Configuration Options
ResultCode Form Words Nxt Words Numbers 1 Numbers
V25bis Coding ASCII Nxt ASCII EBCDIC
DTR Cont Repeat Disable End Disable Enable
5 of DTE Dialer Configuration Options
V25bis IdleFill Mark Nxt Mark Flag
V.25b NewLineChr CR+LF Nxt CR+LF CR LF
Line Dialer
1 of Line Dialer Configuration Options
BusyTone Detect Enable Nxt Enable Disable
2 of Line Dialer Configuration Options
Fast Disconnect Disable Nxt Disable Enable
``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec
Long Space Disc Enable Nxt Enable Disable
3 of Line Dialer Configuration Options
No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec
No Data Disc Disable Nxt Disable 10min 30min 60min
MakeBusyViaDTR Disable Nxt Disable Enable
4 of Line Dialer Configuration Options
MI/MIC Dialing Disable End Disable Enable
DTR Auto Redial
Dial Line
1 of Dial Line Configuration Options
Automode Enable Nxt Enable Disable System
2 of Dial Line Configuration Options
Autorate Enable Nxt Enable Disable StartAt48 StartAt96
V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz
3 of Dial Line Configuration Options
Dial TX Level Permissv±9
Nxt Permissv±9
Nxt Enable Disable
4 of Dial Line Configuration Options Asymmetric Rate Enable
FallFwdDelay Disable End Disable 5mins 15mins 1hour
Leased Line
1 of Leased Line Configuration Options
Autorate Enable Nxt Enable Disable
2 of Leased Line Configuration Options
LeasedLine Rate
OR Nxt 2400V22bis OR Nxt 14400V.33 12000V.33 9600V.29 7200V.29
BadLn Auto Orig Disable Nxt Disable Enable FastBackup 2min 5min 10min
3 of Leased Line Configuration Options
Rate Auto Orig Disable
Leased TX Level
FallFwdDelay Disable
4 of Leased Line Configuration Options
AutoDialStandby Disable
End Disable 5mins 15mins 1hour
V.42/MNP/Buffer
1 of V.42/MNP/Buffer Configuration Options
V42bis Compress Enable Nxt Enable Disable
2 of V.42/MNP/Buffer Configuration Options
MNP5 Compress Enable Nxt Enable Disable
EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch
Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF
3 of V.42/MNP/Buffer Configuration Options
Flw Cntl of Mdm Disable Nxt Disable XON/XOFF RTStoMdm
EC Fallbck Char 013 ASCI Nxt 013 ASCI
XON/XOFF Psthru Disable Nxt Disable Enable
4 of V.42/MNP/Buffer Configuration Options
Mdm/Mdm FlowCtl Disable Nxt Disable Enable
Break Buffr Ctl Keep-Data Nxt Keep-Data Discard-Data
TXBuffDiscDelay 10sec Nxt 10sec 60sec Disable
5 of V.42/MNP/Buffer Configuration Options
RxBuffDiscDelay Disable Nxt 10sec 60sec Disable
Send Break Cntl Data-First Nxt Data-First Break-First
CellularEnhance Disable End Disable Enable
6 of V.42/MNP/Buffer Configuration Options
Test
1 of Test Configuration Options
V54 Address Disable Nxt Disable Address Values
2 of Test Configuration Options
V54 Device Type Peripheral End Peripheral Intermediate
Misc
1 of Miscellaneous Configuration Options
Speaker Volume Medium Nxt Medium Low High
2 of Miscellaneous Configuration Options
Access frm Remt Enable Nxt Enable Disable
Dir#1Callback Disable Nxt Disable Enable
Nxt CallCnct&Prg Disable CallCnctOnly CallProgOnly
3 of Miscellaneous Configuration Options
NMS DTR Alarm Disable Nxt Disable Enable
CellulrRJ11Adpt Disable End Disable Enable
1 of Security Configuration Options
Security Configuration Options
GetUserID Disable Nxt Disable Enable
2 of Security Configuration Options
DTEPWBkSpChar 008 Nxt
NMSReporting Nxt
Control Branch
Control Branch
Idle Control Remote
Overview
Speaker
Reset
AT Command Equivalent
AT Command Equivalent
Control Reset MakeBusy
Service Line/Disconnect Service Line
Make Busy Command Complete
Control ServiceLine
Clone To Remote
Download Code
RemClone Status Initializing
RemClone Status Establish Remote
RemClone Status Bank 1 xxxx/yyyy
Access Disabled
To Local via DTE
Automatic Firmware Download
Download Failure
Remote Branch
Remote Branch
Overview
Secondary channel only appears if using
Remote Mode Fail ± No
V.32 terbo, V.32bis, or V.32 modulation. If operation
In the Control branch, Make Busy is not available
Overview
Security
Answer Access Security
Originate Access Security
VF-Side Passwords
Combination of VF-Side and DTE-Side Passwords
DTE-Side Passwords
Administrative Password
Set Access Ctrl
Security Branch
Select Index
EditPasswdTable
Select Index Ent
PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTE
Edit Password Table Group Options
Edit PsWd Nxt yyyyyyyy or zzzzzz
Save Edit? Edit Save Yes No
Set Answer Security Group Options
Set Answer Sec
Set Originate Security Group Options
Set Orig Sec
Reset Security
Answer Access Password VF-Side and DTE-Side Entry Techniques
Security Password Entry Techniques
PRESS Enter
Security Database Table Using VF-Side Passwords VF Password Only
Originate Access Password
Password
Database Table Examples
Security Database Table Using Both VF-Side and DTE-Side Password
Security Database Table Using DTE-Side Password DTE Password Only
VF and DTE Passwords
Password
VF and DTE Passwords
Security Database Table Using Paired VF-Side and DTE-Side Passwords
Password
Index
Fax Operation
Fax Operation
Overview
The DCP is disabled during fax operation
Switching Between Data Mode and Online Command Mode
AT Command Set and 13 S-Registers
Operating Modes
Escape Sequence and Escape Guard Time
AT Command List
Command Guidelines
AT Command Format
Any-Key Abort
AT Command
1 of 3800Plus AT Commands
Description
Front Panel Branch
AT Command
2 of 3800Plus AT Commands
Command Character Echo
Hook Switch Control
AT Command
3 of 3800Plus AT Commands
Speaker Volume
Return to Online or Data Mode
AT Command
4 of 3800Plus AT Commands
Configuration Options
Reset and Load Active
AT Command
5 of 3800Plus AT Commands
Description
Front Panel Branch
AT Command
6 of 3800Plus AT Commands
Select Factory Default Configuration Options
Command Value
AT Command
7 of 3800Plus AT Commands
Leased Mode
Description
AT Command
8 of 3800Plus AT Commands
Async/Sync Mode and DTE Dialer Type
Description
AT Command
9 of 3800Plus AT Commands
View Configuration Options
Description
AT Command
10 of 3800Plus AT Commands
Error Control Maximum Frame Size
Error Control Negotiate Buffer
AT Command
11 of 3800Plus AT Commands
No Data Disconnect Timer
Error Control Fallback Character
S-Register Format
S-Register List
TYPE ATSn?
TYPE ATSn=r
AT Command
2 of 3800Plus S-Registers
No Answer Timeout
Description
AT Command
3 of 3800Plus S-Registers
Asymmetric Rate Mode
Test Timeout
AT Command
4 of 3800Plus S-Registers
Receive Buffer Disconnect Delay
Description
AT Command
5 of 3800Plus S-Registers
Description
Front Panel Branch
AT Command
6 of 3800Plus S-Registers
Description
Front Panel Branch
AT Command
7 of 3800Plus S-Registers
Transmit Buffer Disconnect Delay
Description
AT Command
8 of 3800Plus S-Registers
Access from Remote
Remote Access Password Part
AT Command
9 of 3800Plus S-Registers
Description
Front Panel Branch
AT Command
10 of 3800Plus S-Registers
DTR Alarm Reporting
Description
AT Command
11 of 3800Plus S-Registers
No Data Disconnect Trigger Signal
AT Command Mode
AT Command
12 of 3800Plus S-Registers
Straps When Disconnected
Description
AT Command
13 of 3800Plus S-Registers
Description
Front Panel Branch
Overview
Menu Tree A
3980-A2-GB30-20
November
November
COMSPHERE 3800Plus Modems
3980-A2-GB30-20
3980-A2-GB30-20
Menu Tree
November
November
COMSPHERE 3800Plus Modems
3980-A2-GB30-20
Table B-1 1 of Result Codes
Result Codes B
Numbers
Word
Numbers
Table B-1 2 of Result Codes
Numbers
Word
Numbers
Table B-1 3 of Result Codes
Numbers
Word
Symptom
Troubleshooting C
Table C-1
Modem Integrity
Modem ± DTE Connection
Table C-2
Modem ± VF Connection
Symptom
2 of
Symptom
Modem ± VF Connection
Action
Table C-4
Dial Backup Operation
Online Operation
Table C-5
Table D-1 1 of Technical Specifications for COMSPHERE 3800Plus Modems
Technical Specifications D
Specifications
Criteria
Criteria
Table D-1 2 of Technical Specifications for COMSPHERE 3800Plus Modems
Specifications
ERROR CONTROL
Specifications
Table D-1 3 of Technical Specifications for COMSPHERE 3800Plus Modems
AC POWER REQUIREMENTS
POWER CONSUMPTION
VF Connector Pin Assignments
Pin Assignments E
EIA-232-D Pin Assignments
JM8 to RJ11 Crossover Cable
EIA-232-D Pin Assignments
Signal
Table E-1 EIA-232-D Pin Assignments
RS-232 Pin
Table E-2 VF Connector Pin Assignments
VF Connector Pin Assignments
3810 Plus Leased
Dial
3. 4-wire operations with TEK leads
1. 2-wire operations 2. 4-wire operations w/o TEK leads
Figure E-2. Wiring Diagram Ð 8-Position to 6-Position Crossover Cable
JM8 to RJ11 Crossover Cable
Overview
CCITT V.25bis Dialing Commands F and Responses
Call Connecting CNX
Call Request Commands
Call Response
Call Request with Number Provided CRN
Program Normal PRN
Call Answer Commands
Request List of Stored Numbers RLN
List Stored Number Response LSN
Where xx is
Command Response
Table F-1 V.25bis Commands
Command
AT Command S-Register Equivalent
V.25bis Command
Table F-2 V.25bis Response Messages
COMMAND RESPONSE
Table G-1 1 of Factory Default Configuration Options
Default Configuration Options G
Configuration Option
Originate Mode
Configuration Option
Table G-1 2 of Factory Default Configuration Options
Originate Mode
Dial Default Settings
Configuration Option
Table G-1 3 of Factory Default Configuration Options
Originate Mode
Dial Default Settings
Configuration Option
Table G-1 4 of Factory Default Configuration Options
Originate Mode
Dial Default Settings
Equipment List H
Feature/Part Number
Equipment
Glossary
over the leased-line network
Glossary-3
Glossary
DB-25 connector
error control
leased line
Glossary-7
8 carriers, with a total of 128 modems
V.22
V.32terbo
Index
Page
Page
Page