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Polycom
DOC2560C
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DOC2560C
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Install
Field Description / Default
Connecting Cables to the RMX
Card Configuration Modes
Entry Queue Access
Procedure 3 Connection to MCU
To adjust column width
Gathering Phase
Windows 7 Security Settings
Resolution
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Table of Contents
vi
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Page 11
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Contents
Polycom RMX 1500/2000/4000 Getting Started Guide
USA
Regulatory Notices
Chinese Communication Certificate Singapore Certificate
Table of Contents
Basic Operation
Iii
Table of Contents
Drop Participant
Table of Contents
System Overview
RMX 1500/2000/4000
LAN
Polycom RMX 1500/2000/4000 Getting Started Guide
Conferencing Modes
RMX Main Features
CP mode conferencing is defined by
Dynamic Continuous Presence
Telepresence Mode
Multiple Switching Modes
Video Switching
VSW mode conferencing is defined by
Resolution Configuration for CP
Video Resolutions
Operator Conference
People+Content is Polycom’s proprietary equivalent of H.239
239 / People+Content
IVR-Enabled Conferencing
Video Clarity
PCM
Entry Queue
Conferencing Capabilities and Options
Gateway
Cascading Conferences
Security
Far End Camera Control FECC/LSD in video conferences
Conference Management and Monitoring Features
Media Encryption
Card Configuration Modes
Three Card Configuration Modes are supported
Net Framework 2.0 is required and installed automatically
Workstation Requirements
Windows 7 Security Settings
To disable Protected Mode
Internet Local intranet Trusted sites
Internet Local intranet
Internet Explorer 8 Configuration
To configure Internet Explorer
Internet Explorer menu bar select Tools Internet Options
System Overview
Polycom RMX 1500/2000/4000 Getting Started Guide
System Overview
Prerequisites
Select the CEMAClassLoaderCntl Object file
System Overview
Preparations
Hardware Installation and Setup
First Entry Power-up and Configuration
Modify the Management Network parameters on the USB Key
Preparations
IP Services
Default IP Service Conferencing Service
Gather Network Equipment and Address Information
Parameter Factory Default Local Network Settings
IP Network Services Required Information
RMX 2000/4000 only
ISDN/PSTN Services
RMX 4000 only
To unpack and lift the RMX
Unpacking the RMX
Unpacking the RMX
Item ID Description Quantity
Make sure that boxes contain all the required parts
Polycom RMX 1500/2000/4000 Getting Started Guide
LAN Configuration Utility dialog box opens
To modify the USB key settings
Subnet Mask Default Router IP Address
Using the chassis runners on the RMX
Hardware Installation and Setup
Installing the RMX
Mounting the RMX 1500 in a Rack
Using a shelf
To connect the cables For the RTM-IP 1500 module
Connecting Cables to the RMX
For the RTM Isdn 1500 module
Using rack brackets on the RMX
Mounting the RMX 2000 in a Rack
E1/T1 PRI Connection Power LAN 2 Connection Cable
Mounting the RMX 4000 in a Rack
AC Power Supply connections
Connecting the RMX 4000 to the Power Sources
DC Power Supply connections
RTN
To connect the cables AC and DC systems RTM-IP
Procedure 1 First-time Power-up
First Entry Power-up and Configuration
To power-up for the first time using the USB key
Obtaining the Activation Key
Procedure 2 Product Registration
Select Product Registration
Procedure 3 Connection to MCU
Start the RMX Web Client application on the workstation
Polycom RMX 1500/2000/4000 Getting Started Guide
Fast Configuration Wizard
Enter the required IP information in the dialog box
Field Description
Enter the required Routers information in the dialog box
Enter the required DNS information in the dialog box
Select the IP Network Type H.323, SIP or H.323 & SIP
Primary Gatekeeper
Aliases
Enter the required SIP Server information in the dialog box
9Fast Configuration Wizard Security
An ISDN/PSTN Network Service, go to Step
Define the following parameters
11Fast Configuration Wizard PRI Settings
Click Next Span Definition dialog box opens
12Fast Configuration Wizard Spans Definition
13Fast Configuration Wizard Add Phone Numbers
Click Save & Continue
Slot the MPM/MPM+/MPMx card that the RTM Isdn
RMX 4000 MPM1/MPM2/MPM3/MPM4
Field Description / Default
MCU
Please wait for system reset message box, click OK
Click Save & Close
User Definition
On the RMX menu, click Setup Multilingual Setting
Selecting the RMX Web Client Languages
Entity Description
RMX’s Default Conferencing Settings
Name
Factory Video Profile
Entry Queue
Customizing the RMX’s Default Conferencing Settings
You can schedule conferences to start in the future
First Time Installation and Configuration
Basic Operation
Starting the RMX Web Client
Login screen contains a link to the RMX Manager installer
To start the RMX 2000 Web Client
RMX 2000 Web Client Screen Components
Viewing and System Functionality Permissions
1Viewing and System Permissions
Conferences List
If you are logged in as a user with Chairperson permissions
RMX Management
List Pane
Status Bar
Participant Alerts
System Alerts
Port Usage Gauges
MCU State
High Port Usage threshold
New Participant Delete Participant Import Address Book
New Group Delete Group Export Address Book
Displaying and Hiding Conference Templates
Conference Templates
Displaying and Hiding the Address Book
Conference Template
Customizing the Main Screen
To adjust column width
To re-size a pane
To sort the data by any field column heading
To switch between Toolbar and List Views
Customizing the RMX Management Pane
To change the order of columns in a pane
List View New position of the Networks icon
Starting a Conference
Start a Reservation
Starting a Conference from the Conferences Pane
To start a conference from the Conference pane
General Tab
Comma, colon and semicolon characters cannot
Be used in the Routing Name
Field Description
ISDN/PSTN
Field Description
Participants Tab
Column / Button Description Participants List
Column / Button Description Buttons
Lecturer
To add participants from the Address Book
Information Tab
To add information to the conference
Enter the following information
Starting a Reservation
To start a conference from the Reservation Calendar
Basic Operation
To start an ongoing conference from a Template
Administrator’s Guide, Reservations on
Starting an Ongoing Conference From a Template
Right-click and select Start Conference from Template
Conference is started
Click Link to Connect Dial Manually to Connect
Connecting to a Conference
Direct Dial-in
ISDN/PSTN Participants
Participants
SIP Participants
Example
Click Link to Connect Dial Manually to Connect
Entry Queue Access
2Dial-in Connection via Entry Queue
Isdn and Pstn Participants
Automatic Dial Out
Gathering Phase
Dial-out Participants
Manual Dial Out
Information Numbers
Gathering Phase Guidelines
Content Gathering Slide
Text Indication in the Video Layout
Endpoint Names
To change the Display Name
Participant Properties Media Sources dialog box opens
ENABLETEXTUALCONFERENCESTATUS=NO
Text Indication
Permanent Display of Endpoint Names
Transparent Endpoint Names
Closed Caption
Message Overlay
Monitoring Ongoing Conferences
Using the buttons in the toolbars
General Monitoring
Multi Selection
Click in the Chairperson Password field
Using the Chairperson Password for Filtering
To search for an ongoing conference by Chairperson Password
Conference Level Monitoring
Displays conference name and type of conference
Content Resource Deficiency Content will not be
To monitor a conference
Roll Call/Audible Tones During an Ongoing Conference
Conference Properties General dialog box opens
Secured Conference Monitoring
Audio Only Message
Ivrrollcallusetonesinsteadofvoice System Flag in system.cfg
Participant Connection Monitoring
Participant Level Monitoring
Monitoring Ongoing Gateway Sessions
Column Icon/Description
Awaiting Individual Assistance The participant
Awaiting Conference Assistance The participant
Cascade Enabled Dial-out Participant a special
Lecturer and Chairperson The participant is
Polycom RMX 1500/2000/4000 Getting Started Guide
Video Preview
To preview the participant video
Polycom RMX 1500/2000/4000 Getting Started Guide
Changing the Duration of a Conference
Operations Performed During On Going Conferences
Conference Level operations
To extend or shorten a conference manually
To drag & drop participants into the Participants List
Adding Participants from the Address Book
To terminate a conference manually
Open the Address Book
Moving Participants
Moving a Participant Interactively
Copy Conference
Saving an Ongoing Conference as a Template
Copy and Paste Conference
To save an ongoing conference as a template
To paste a conference
Paste Conference
Paste Conference. or
To paste a conference as a new conference
Paste Conference As
Paste Conference As. or
Changing the Video Layout of a Conference
To change the video layout of a conference
Video Forcing
Video Forcing Guidelines
To video force a participant to a window
Click the Video Settings tab
To cancel Video Forcing for a window
To enable or disable Video Clarity
Enabling and Disabling Video Clarity
Participant Level Operations
Menu Button Description Option
To the conference. The suppressed participant’s video
Menu Button Description Option
Copy Participant
Copy Cut and Paste Participant
To copy a participant
Cut Participant
To cut a participant
Paste Participant
To paste a participant
Paste Participant As
To paste a participant as a new participant
Address Book Participant Properties dialog box is displayed
Personal Layout Control with the RMX Web Client
To change a participant’s Video Layout and Video Forcing
Layout Type list, select Personal
Personal Layout Selection with Click&View
To change Personal Layout with Click&View
Basic Operation
Conference Control Using Dtmf Codes
Group Dtmf Code Default Group Layout Options
Operation Dtmf String Permission
Requesting Help
Personal Conference Manager PCM
Guidelines
Polycom RMX 1500/2000/4000 Getting Started Guide
PCM Interface
Initiating PCM
Main Menu Level Right Arrow
Remote Control Device Keys
Menu Navigation Arrow and Zoom Keys
Zoom in on the remote camera when using Fecc
Dtmf Codes Numeric Keys
Numeric Key Description
Invite Participant
PCM Main Menu Level
Click&View
To invite a participant to connect to the conference
Optional
Message, Press # or Zoom In to select, is displayed
Participant
Participants Mute/Status
Optional. To display all participants
To view and change the Participants Mute/Status
Status Description Icon
Video output from the endpoint is allowed. Other conference
Camera Control
To control a far camera
Video Force
To Video Force a participant’s video
Recording
To pause recording
To use the recording functions
To start recording
To resume recording
To stop recording
Drop Participant
To disconnect a participant from the conference
Terminate Conference
To terminate a conference
104
Appendix a
Abbreviation Explanation Term
LPR
Dtmf
ICE
Pstn
Qcif
