Polycom RMX 1500/2000/4000 Getting Started Guide

Table 2-15Conferencing Entities (Continued)

Entity

Description

 

 

 

 

Entry Queue

Name

ID

 

DefaultEQ

1000

 

Using an Entry Queue enables one dial-in number to be

 

used for all conferences. In the Entry Queue, participants

 

are prompted for information to enable routing to their

 

destination conferences.

 

A default Entry Queue called DefaultEQ is provided.

 

The default Entry Queue is also set to Ad Hoc

 

conferencing which allows participants to start new

 

conferences without prior definition by entering a

 

Conference or Meeting Room ID that is not used by any

 

on going conference currently running on the MCU. It

 

uses an Entry Queue IVR Service called Entry Queue IVR

 

Service.

 

 

The default Welcome Slide displayed at the participants

 

endpoint upon connection to the Entry Queue and lists the

 

default Meeting Rooms. The participant can select one of

 

these Meeting Rooms or enter another ID to start a new

 

conference.

 

 

If no Transit Entry Queue is defined, DefaultEQ is the

 

default Transit Entry Queue. For more information see the

 

RMX 1500/2000/4000 Administrator’s Guide, ”Transit

 

Entry Queue” on page 4-9.

 

Note: An ISDN/PSTN dial-in number is not assigned to

 

the Entry Queue as the number depends on the dial-in

 

numbers range defined in the Network Service. It must be

 

manually assigned to enable ISDN or PSTN participant

 

connections to this Entry Queue. For more information,

 

see the RMX 1500/2000/4000 Administrator’s Guide,

 

”ISDN/PSTN Network Services” on page 13-50.

 

 

Entry Queue IVR

Name: Entry Queue IVR Service

Service

Includes all the voice messages and video slides used to

 

guide participants though their connection process to the

 

MCU and route them to their destination conference.

 

Entry Queue IVR Service is the default Entry Queue IVR

 

Service provided for the default Entry Queue.

 

 

 

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Polycom DOC2560C manual Entry Queue