Workstation Requirements | Polycom DOC2560C guide

Chapter 1-System Overview

Workstation Requirements

The RMX Web Client and RMX Manager applications can be installed in an environment that meets the following requirements:

•Minimum Hardware – Intel® Pentium® III, 1 GHz or higher, 1024 MB RAM, 500 MB free disk space.

•Workstation Operating System – Microsoft® Windows® XP, Vista®, Windows® 7.

•Network Card – 10/100 Mbps.

•Web Browser - Microsoft® Internet Explorer® Version 6 or higher.

.Net Framework 2.0 is required and installed automatically.

If ActiveX installation is blocked please see the RMX 1500/2000/4000 Administrator’s Guide, "ActiveX Bypass” on page 18-120.

When installing the RMX Web Client, Windows Explorer >Internet Options>

Security Settings must be set to Medium or less.

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Polycom DOC2560C manual Workstation Requirements, Net Framework 2.0 is required and installed automatically

Contents

Polycom RMX 1500/2000/4000 Getting Started Guide USA Regulatory Notices Chinese Communication Certificate Singapore Certificate Table of Contents Basic Operation Iii Table of Contents Drop Participant Table of Contents System Overview RMX 1500/2000/4000 LAN Polycom RMX 1500/2000/4000 Getting Started Guide RMX Main Features CP mode conferencing is defined byConferencing Modes Dynamic Continuous Presence Telepresence Mode Video Switching Multiple Switching ModesVSW mode conferencing is defined by Video Resolutions Resolution Configuration for CPOperator Conference 239 / People+Content IVR-Enabled ConferencingPeople+Content is Polycom’s proprietary equivalent of H.239 Video Clarity PCM Entry Queue Conferencing Capabilities and Options Cascading Conferences GatewaySecurity Conference Management and Monitoring Features Far End Camera Control FECC/LSD in video conferencesMedia Encryption Card Configuration Modes Three Card Configuration Modes are supported Net Framework 2.0 is required and installed automatically Workstation Requirements Windows 7 Security Settings To disable Protected Mode Internet Local intranet Trusted sites Internet Explorer 8 Configuration To configure Internet ExplorerInternet Local intranet Internet Explorer menu bar select Tools Internet Options System Overview Polycom RMX 1500/2000/4000 Getting Started Guide System Overview Prerequisites Select the CEMAClassLoaderCntl Object file System Overview Hardware Installation and Setup First Entry Power-up and ConfigurationPreparations Modify the Management Network parameters on the USB Key IP Services Default IP Service Conferencing ServicePreparations Gather Network Equipment and Address Information IP Network Services Required Information Parameter Factory Default Local Network SettingsRMX 2000/4000 only ISDN/PSTN Services RMX 4000 only Unpacking the RMX Unpacking the RMXTo unpack and lift the RMX Item ID Description Quantity Make sure that boxes contain all the required parts Polycom RMX 1500/2000/4000 Getting Started Guide To modify the USB key settings LAN Configuration Utility dialog box opensSubnet Mask Default Router IP Address Hardware Installation and Setup Installing the RMXUsing the chassis runners on the RMX Mounting the RMX 1500 in a Rack Using a shelf Connecting Cables to the RMX To connect the cables For the RTM-IP 1500 moduleFor the RTM Isdn 1500 module Using rack brackets on the RMX Mounting the RMX 2000 in a Rack E1/T1 PRI Connection Power LAN 2 Connection Cable Mounting the RMX 4000 in a Rack Connecting the RMX 4000 to the Power Sources AC Power Supply connectionsDC Power Supply connections RTN To connect the cables AC and DC systems RTM-IP First Entry Power-up and Configuration Procedure 1 First-time Power-upTo power-up for the first time using the USB key Procedure 2 Product Registration Obtaining the Activation KeySelect Product Registration Procedure 3 Connection to MCU Start the RMX Web Client application on the workstation Polycom RMX 1500/2000/4000 Getting Started Guide Fast Configuration Wizard Enter the required IP information in the dialog box Field Description Enter the required Routers information in the dialog box Enter the required DNS information in the dialog box Select the IP Network Type H.323, SIP or H.323 & SIP Primary Gatekeeper Aliases Enter the required SIP Server information in the dialog box 9Fast Configuration Wizard Security An ISDN/PSTN Network Service, go to Step Define the following parameters 11Fast Configuration Wizard PRI Settings Click Next Span Definition dialog box opens 12Fast Configuration Wizard Spans Definition 13Fast Configuration Wizard Add Phone Numbers Click Save & Continue Slot the MPM/MPM+/MPMx card that the RTM Isdn RMX 4000 MPM1/MPM2/MPM3/MPM4 Field Description / Default MCU Please wait for system reset message box, click OK Click Save & Close On the RMX menu, click Setup Multilingual Setting User DefinitionSelecting the RMX Web Client Languages RMX’s Default Conferencing Settings Entity DescriptionName Factory Video Profile Entry Queue Customizing the RMX’s Default Conferencing Settings You can schedule conferences to start in the future First Time Installation and Configuration Basic Operation Starting the RMX Web Client Login screen contains a link to the RMX Manager installer To start the RMX 2000 Web Client RMX 2000 Web Client Screen Components Viewing and System Functionality Permissions 1Viewing and System Permissions Conferences List If you are logged in as a user with Chairperson permissions List Pane RMX ManagementStatus Bar System Alerts Participant AlertsPort Usage Gauges MCU State High Port Usage threshold New Participant Delete Participant Import Address Book New Group Delete Group Export Address Book Conference Templates Displaying and Hiding the Address BookDisplaying and Hiding Conference Templates Conference Template To adjust column width Customizing the Main ScreenTo re-size a pane To switch between Toolbar and List Views Customizing the RMX Management PaneTo sort the data by any field column heading To change the order of columns in a pane List View New position of the Networks icon Starting a Conference Start a Reservation Starting a Conference from the Conferences Pane To start a conference from the Conference pane General Tab Comma, colon and semicolon characters cannot Be used in the Routing Name Field Description ISDN/PSTN Field Description Participants Tab Column / Button Description Participants List Column / Button Description Buttons Lecturer To add participants from the Address Book Information Tab To add information to the conference Enter the following information Starting a Reservation To start a conference from the Reservation Calendar Basic Operation Administrator’s Guide, Reservations on Starting an Ongoing Conference From a TemplateTo start an ongoing conference from a Template Right-click and select Start Conference from Template Conference is started Click Link to Connect Dial Manually to Connect Connecting to a Conference Direct Dial-in Participants SIP ParticipantsISDN/PSTN Participants Example Click Link to Connect Dial Manually to Connect Entry Queue Access 2Dial-in Connection via Entry Queue Isdn and Pstn Participants Gathering Phase Dial-out ParticipantsAutomatic Dial Out Manual Dial Out Information Numbers Gathering Phase Guidelines Content Gathering Slide Text Indication in the Video Layout Endpoint Names To change the Display Name Participant Properties Media Sources dialog box opens ENABLETEXTUALCONFERENCESTATUS=NO Text Indication Transparent Endpoint Names Permanent Display of Endpoint NamesClosed Caption Message Overlay Using the buttons in the toolbars Monitoring Ongoing ConferencesGeneral Monitoring Multi Selection Using the Chairperson Password for Filtering To search for an ongoing conference by Chairperson PasswordClick in the Chairperson Password field Conference Level Monitoring Displays conference name and type of conference Content Resource Deficiency Content will not be Roll Call/Audible Tones During an Ongoing Conference To monitor a conferenceConference Properties General dialog box opens Audio Only Message Secured Conference MonitoringIvrrollcallusetonesinsteadofvoice System Flag in system.cfg Participant Level Monitoring Monitoring Ongoing Gateway SessionsParticipant Connection Monitoring Column Icon/Description Awaiting Individual Assistance The participant Awaiting Conference Assistance The participant Cascade Enabled Dial-out Participant a special Lecturer and Chairperson The participant is Polycom RMX 1500/2000/4000 Getting Started Guide Video Preview To preview the participant video Polycom RMX 1500/2000/4000 Getting Started Guide Operations Performed During On Going Conferences Conference Level operationsChanging the Duration of a Conference To extend or shorten a conference manually Adding Participants from the Address Book To terminate a conference manuallyTo drag & drop participants into the Participants List Open the Address Book Moving Participants Moving a Participant Interactively Saving an Ongoing Conference as a Template Copy and Paste ConferenceCopy Conference To save an ongoing conference as a template Paste Conference To paste a conferencePaste Conference. or Paste Conference As To paste a conference as a new conferencePaste Conference As. or Changing the Video Layout of a Conference To change the video layout of a conference Video Forcing Video Forcing Guidelines To video force a participant to a window To cancel Video Forcing for a window To enable or disable Video ClarityClick the Video Settings tab Enabling and Disabling Video Clarity Participant Level Operations Menu Button Description Option To the conference. The suppressed participant’s video Menu Button Description Option Copy Cut and Paste Participant Copy ParticipantTo copy a participant Cut Participant To cut a participant Paste Participant To paste a participant Paste Participant As To paste a participant as a new participant Personal Layout Control with the RMX Web Client Address Book Participant Properties dialog box is displayedTo change a participant’s Video Layout and Video Forcing Layout Type list, select Personal Personal Layout Selection with Click&View To change Personal Layout with Click&View Basic Operation Conference Control Using Dtmf Codes Group Dtmf Code Default Group Layout Options Operation Dtmf String Permission Requesting Help Personal Conference Manager PCM Guidelines Polycom RMX 1500/2000/4000 Getting Started Guide PCM Interface Initiating PCM Main Menu Level Right Arrow Remote Control Device Keys Menu Navigation Arrow and Zoom Keys Zoom in on the remote camera when using Fecc Dtmf Codes Numeric Keys Numeric Key Description PCM Main Menu Level Click&ViewInvite Participant To invite a participant to connect to the conference Optional Message, Press # or Zoom In to select, is displayed Participants Mute/Status Optional. To display all participantsParticipant To view and change the Participants Mute/Status Status Description Icon Video output from the endpoint is allowed. Other conference Camera Control To control a far camera Video Force To Video Force a participant’s video Recording To use the recording functions To start recordingTo pause recording To resume recording Drop Participant To stop recordingTo disconnect a participant from the conference Terminate Conference To terminate a conference 104 Appendix a Abbreviation Explanation Term LPR Dtmf ICE Pstn Qcif