Chapter 3-Basic Operation

H.323 participants can bypass the Entry Queue IVR voice messages by adding the correct Conference ID of destination conference to the initial dial string:

[Gatekeeper Prefix][EQ ID][##Destination Conference ID]

Example:

 

Conference ID

1001

>>H.323 participants dial 9251000##1001

H.323 participants can also bypass the conference IVR voice messages by adding the Conference Password to the initial dial string:

[Gatekeeper Prefix][EQ ID][##Destination Conference ID][##Password]

Example:

Conference ID

1001

Conference Password

34567

>>H.323 participants dial 9251000##1001##34567

SIP Participants

Using an Entry Queue minimizes the number of conferences that require registration with the SIP server and enables using one URI address for all dial-in connections, using the format:

<Entry Queue routing name>@<domain name>

Example:

 

Entry Queue Routing Name

DefaultEQ

Domain Name

polycom.com

>>SIP participants dial DefaultEQ@polycom.com

ISDN and PSTN Participants

Up to two dial-in numbers can be allocated to an Entry Queue for use by ISDN and PSTN participants.

Calls to numbers within the ISDN and PSTN Dial-in Range that are not allocated to an Entry Queue are routed to the Transit Entry Queue.

Dial-in ISDN and PSTN participants dial one of the dial-in numbers assigned to the Entry Queue, including the country and area code (if needed).

They are routed to their conference according to the conference ID.

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Polycom DOC2560C manual SIP Participants, Isdn and Pstn Participants