Polycom RMX 1500/2000/4000 Getting Started Guide
Table
Operation | DTMF String | Permission |
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Change Password | *77 | Chairperson |
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Change To Chairperson | *78 | All |
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Play Help Menu | *83 | All |
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Mute Incoming Participants | *86 | Chairperson |
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Unmute Incoming Participants | #86 | Chairperson |
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Terminate Conference | *87 | Chairperson |
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Show Participants | *88 | All |
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Increase Broadcast Volume | *9 | All |
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Decrease Broadcast Volume | #9 | All |
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Override Mute All | Configurable | All |
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Requesting Help
A participant can request help using the appropriate DTMF code from his/her touch tone telephone or the endpoint’s DTMF input device. The participant can request Individual Assistance (default DTMF code *0) or Conference Assistance (default DTMF code 00).
Participants in Entry Queues who failed to enter the correct destination conference ID or the conference password will wait for operator assistance (provided that an Operator conference is active).
Participant who is waiting for User (Operator) Assistance is displayed with the following icons in the Status column of the Participants pane.
Awaiting Individual Assistance – The participant has requested the user’s (operator’s) assistance.
Awaiting Conference Assistance – The participant has requested the user’s (operator’s) assistance for the conference. This usually means that the RMX user (operator) has been requested to join the conference.