Monitoring Ongoing Conferences | Polycom DOC2560C manual

Polycom RMX 1500/2000/4000 Getting Started Guide

Monitoring Ongoing Conferences

Conference monitoring enables you to keep track of conferences and their participants: if all its participants are correctly connected and whether errors or faults have occurred.

Maximum number of participants (voice and video) in a conference: RMX 1500 MPMx Mode: 360. (90 video).

RMX 2000 MPM Mode: 400. (80 video).

RMX 2000 MPM+ Mode: 800. (160 video).

RMX 2000 MPMx Mode: 720. (180 video).

RMX 4000 MPM+ Mode: 1600. (160 video).

RMX 4000 MPMx Mode: 1440. (180 video).

General Monitoring

All monitoring and operations procedures performed during ongoing conferences can be performed by either of two methods:

•Using the buttons in the toolbars.

Toolbar Buttons

Tooltip appears when cursor is positioned over button

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Polycom DOC2560C manual Monitoring Ongoing Conferences, General Monitoring, Using the buttons in the toolbars

Contents

Polycom RMX 1500/2000/4000 Getting Started Guide USA Regulatory Notices Chinese Communication Certificate Singapore Certificate Table of Contents Basic Operation Iii Table of Contents Drop Participant Table of Contents RMX 1500/2000/4000 System Overview LAN Polycom RMX 1500/2000/4000 Getting Started Guide CP mode conferencing is defined by RMX Main FeaturesConferencing Modes Dynamic Continuous Presence Telepresence Mode VSW mode conferencing is defined by Video SwitchingMultiple Switching Modes Operator Conference Video ResolutionsResolution Configuration for CP IVR-Enabled Conferencing 239 / People+ContentPeople+Content is Polycom’s proprietary equivalent of H.239 Video Clarity Entry Queue PCM Conferencing Capabilities and Options Security Cascading ConferencesGateway Media Encryption Conference Management and Monitoring FeaturesFar End Camera Control FECC/LSD in video conferences Three Card Configuration Modes are supported Card Configuration Modes Workstation Requirements Net Framework 2.0 is required and installed automatically To disable Protected Mode Windows 7 Security Settings Internet Local intranet Trusted sites To configure Internet Explorer Internet Explorer 8 ConfigurationInternet Local intranet Internet Explorer menu bar select Tools Internet Options System Overview Polycom RMX 1500/2000/4000 Getting Started Guide System Overview Select the CEMAClassLoaderCntl Object file Prerequisites System Overview First Entry Power-up and Configuration Hardware Installation and SetupPreparations Modify the Management Network parameters on the USB Key Default IP Service Conferencing Service IP ServicesPreparations Gather Network Equipment and Address Information RMX 2000/4000 only IP Network Services Required InformationParameter Factory Default Local Network Settings RMX 4000 only ISDN/PSTN Services Unpacking the RMX Unpacking the RMXTo unpack and lift the RMX Item ID Description Quantity Make sure that boxes contain all the required parts Polycom RMX 1500/2000/4000 Getting Started Guide Subnet Mask Default Router IP Address To modify the USB key settingsLAN Configuration Utility dialog box opens Installing the RMX Hardware Installation and SetupUsing the chassis runners on the RMX Mounting the RMX 1500 in a Rack Using a shelf For the RTM Isdn 1500 module Connecting Cables to the RMXTo connect the cables For the RTM-IP 1500 module Mounting the RMX 2000 in a Rack Using rack brackets on the RMX E1/T1 PRI Connection Power LAN 2 Connection Cable Mounting the RMX 4000 in a Rack DC Power Supply connections Connecting the RMX 4000 to the Power SourcesAC Power Supply connections RTN To connect the cables AC and DC systems RTM-IP To power-up for the first time using the USB key First Entry Power-up and ConfigurationProcedure 1 First-time Power-up Select Product Registration Procedure 2 Product RegistrationObtaining the Activation Key Start the RMX Web Client application on the workstation Procedure 3 Connection to MCU Polycom RMX 1500/2000/4000 Getting Started Guide Enter the required IP information in the dialog box Fast Configuration Wizard Field Description Enter the required Routers information in the dialog box Enter the required DNS information in the dialog box Select the IP Network Type H.323, SIP or H.323 & SIP Aliases Primary Gatekeeper Enter the required SIP Server information in the dialog box 9Fast Configuration Wizard Security An ISDN/PSTN Network Service, go to Step Define the following parameters 11Fast Configuration Wizard PRI Settings Click Next Span Definition dialog box opens 12Fast Configuration Wizard Spans Definition 13Fast Configuration Wizard Add Phone Numbers Click Save & Continue RMX 4000 MPM1/MPM2/MPM3/MPM4 Slot the MPM/MPM+/MPMx card that the RTM Isdn MCU Field Description / Default Click Save & Close Please wait for system reset message box, click OK Selecting the RMX Web Client Languages On the RMX menu, click Setup Multilingual SettingUser Definition Name RMX’s Default Conferencing SettingsEntity Description Factory Video Profile Entry Queue Customizing the RMX’s Default Conferencing Settings You can schedule conferences to start in the future First Time Installation and Configuration Starting the RMX Web Client Basic Operation To start the RMX 2000 Web Client Login screen contains a link to the RMX Manager installer RMX 2000 Web Client Screen Components 1Viewing and System Permissions Viewing and System Functionality Permissions If you are logged in as a user with Chairperson permissions Conferences List Status Bar List PaneRMX Management Port Usage Gauges System AlertsParticipant Alerts High Port Usage threshold MCU State New Group Delete Group Export Address Book New Participant Delete Participant Import Address Book Displaying and Hiding the Address Book Conference TemplatesDisplaying and Hiding Conference Templates Conference Template To re-size a pane To adjust column widthCustomizing the Main Screen Customizing the RMX Management Pane To switch between Toolbar and List ViewsTo sort the data by any field column heading To change the order of columns in a pane List View New position of the Networks icon Start a Reservation Starting a Conference To start a conference from the Conference pane Starting a Conference from the Conferences Pane General Tab Be used in the Routing Name Comma, colon and semicolon characters cannot Field Description ISDN/PSTN Field Description Participants Tab Column / Button Description Participants List Lecturer Column / Button Description Buttons To add participants from the Address Book To add information to the conference Information Tab Enter the following information To start a conference from the Reservation Calendar Starting a Reservation Basic Operation Starting an Ongoing Conference From a Template Administrator’s Guide, Reservations onTo start an ongoing conference from a Template Right-click and select Start Conference from Template Conference is started Click Link to Connect Dial Manually to Connect Direct Dial-in Connecting to a Conference SIP Participants ParticipantsISDN/PSTN Participants Example Click Link to Connect Dial Manually to Connect 2Dial-in Connection via Entry Queue Entry Queue Access Isdn and Pstn Participants Dial-out Participants Gathering PhaseAutomatic Dial Out Manual Dial Out Information Numbers Gathering Phase Guidelines Content Gathering Slide Endpoint Names Text Indication in the Video Layout To change the Display Name Participant Properties Media Sources dialog box opens Text Indication ENABLETEXTUALCONFERENCESTATUS=NO Closed Caption Transparent Endpoint NamesPermanent Display of Endpoint Names Message Overlay General Monitoring Using the buttons in the toolbarsMonitoring Ongoing Conferences Multi Selection To search for an ongoing conference by Chairperson Password Using the Chairperson Password for FilteringClick in the Chairperson Password field Conference Level Monitoring Displays conference name and type of conference Content Resource Deficiency Content will not be Conference Properties General dialog box opens Roll Call/Audible Tones During an Ongoing ConferenceTo monitor a conference Ivrrollcallusetonesinsteadofvoice System Flag in system.cfg Audio Only MessageSecured Conference Monitoring Monitoring Ongoing Gateway Sessions Participant Level MonitoringParticipant Connection Monitoring Column Icon/Description Awaiting Conference Assistance The participant Awaiting Individual Assistance The participant Lecturer and Chairperson The participant is Cascade Enabled Dial-out Participant a special Polycom RMX 1500/2000/4000 Getting Started Guide To preview the participant video Video Preview Polycom RMX 1500/2000/4000 Getting Started Guide Conference Level operations Operations Performed During On Going ConferencesChanging the Duration of a Conference To extend or shorten a conference manually To terminate a conference manually Adding Participants from the Address BookTo drag & drop participants into the Participants List Open the Address Book Moving Participants Moving a Participant Interactively Copy and Paste Conference Saving an Ongoing Conference as a TemplateCopy Conference To save an ongoing conference as a template Paste Conference. or Paste ConferenceTo paste a conference Paste Conference As. or Paste Conference AsTo paste a conference as a new conference Changing the Video Layout of a Conference To change the video layout of a conference Video Forcing Guidelines Video Forcing To video force a participant to a window To enable or disable Video Clarity To cancel Video Forcing for a windowClick the Video Settings tab Enabling and Disabling Video Clarity Menu Button Description Option Participant Level Operations To the conference. The suppressed participant’s video Menu Button Description Option To copy a participant Copy Cut and Paste ParticipantCopy Participant To cut a participant Cut Participant To paste a participant Paste Participant To paste a participant as a new participant Paste Participant As To change a participant’s Video Layout and Video Forcing Personal Layout Control with the RMX Web ClientAddress Book Participant Properties dialog box is displayed Layout Type list, select Personal To change Personal Layout with Click&View Personal Layout Selection with Click&View Basic Operation Group Dtmf Code Default Group Layout Options Conference Control Using Dtmf Codes Operation Dtmf String Permission Requesting Help Guidelines Personal Conference Manager PCM Polycom RMX 1500/2000/4000 Getting Started Guide Initiating PCM PCM Interface Main Menu Level Right Arrow Menu Navigation Arrow and Zoom Keys Remote Control Device Keys Zoom in on the remote camera when using Fecc Numeric Key Description Dtmf Codes Numeric Keys Click&View PCM Main Menu LevelInvite Participant To invite a participant to connect to the conference Message, Press # or Zoom In to select, is displayed Optional Optional. To display all participants Participants Mute/StatusParticipant To view and change the Participants Mute/Status Status Description Icon Video output from the endpoint is allowed. Other conference To control a far camera Camera Control To Video Force a participant’s video Video Force Recording To start recording To use the recording functionsTo pause recording To resume recording To disconnect a participant from the conference Drop ParticipantTo stop recording To terminate a conference Terminate Conference 104 Abbreviation Explanation Term Appendix a LPR Dtmf ICE Pstn Qcif