Promise Technology EX8654, EX8658 Saving the Runtime Event Log, Clearing the Runtime Event Log

Chapter 5: Management with WebPAM PRO

•Fatal – Non-Recoverable error or failure has occurred

Saving the Runtime Event Log

This function saves a copy of the runtime event log as a text file on the Host PC’s hard drive.

To save the runtime event log:

1.In Tree View, click the Subsystem icon.

2.From the dropdown menu on the Events tab, choose Runtime Events.

3.At the bottom of the window, click the Save Event Log button.

4.In the File Download dialog box, click the Save button.

5.In the Save dialog box, name the file, navigate to the folder where you want to save the log file, and click the Save button.

A text file of the event log is saved to the Host PC’s hard drive.

Clearing the Runtime Event Log

This function clears the events from the runtime event log screen and from the RAM on the RAID controller. This function has no effect upon events reported in the WebPAM PRO Event Frame. “Viewing the Event Frame” on page 113.

To clear the runtime event log:

1.In Tree View, click the Subsystem icon.

2.From the dropdown menu on the Events tab, choose Runtime Events.

3.At the bottom of the window, click the Clear Event Log button.

4.In the Confirmation dialog box, type confirm and click the OK button. All events are cleared from the screen and the RAID controller’s RAM.

Viewing the NVRAM Event Log

NVRAM Events lists information about the most recent important or critical events. NVRAM events are stored in non-volatile memory on the RAID controller. This information persists even if you reboot your system.

To view runtime events:

1.In Tree View, click the Subsystem icon.

2.From the dropdown menu on the Events tab, choose Subsystem Events in

NVRAM.

The events are listed from newest at the top of the list to oldest at the bottom.

131