Promise Technology EX8650, EX8658 Post-Installation, Why can’t I run WebPAM PRO in Konqueror?

SuperTrak EX Series User Manual

are categorized as a SCSI device. This allows you to set the boot sequence in your BIOS setup utility to boot from SCSI first, rather than IDE.

If there are multiple SCSI add-in controllers in the system, then the boot sequence among them will be determined exclusively by their PCI slot priority. PCI slot #1 will be first, slot #2 second, etc. Put the SuperTrak EX Controller in the PCI-Express slot where it will be accessed ahead of other SCSI controllers if you want to boot from the logical drive.

How can I change the boot sequence between a PCI SCSI card and the SuperTrak EX Series RAID logical drive?

Since all PCI-Express are PnP, it is difficult to determine which device is addressed first. Most motherboard BIOSes have advanced options that identify devices and allow you to choose which device will be assigned resources first. Otherwise you may have to physically switch the device cards on the PCI/PCI-Express/PCI-X slots so that the boot device is in the highest priority slot number (see previous question).

Post-Installation

Why can’t I see the drives on the SuperTrak EX Series under FDISK?

You have not created a logical drive yet. Without a logical drive, the system will not recognize the physical drives attached to the SuperTrak EX Controller.

A physical drive is recognized by the SuperTrak controller but not available to use in a disk array. How can I make it available?

The physical drive might contain obsolete disk array information. See “Clearing Stale and PFA Conditions” on page 149 or page 265. This action clears the obsolete information in order to make the drive available.

Why can’t I run WebPAM PRO in Konqueror?

The Konqueror browser (Linux) does not support WebPAM PRO. Install a Netscape Navigator or Firefox browser. With that browser as the default, reinstall WebPAM PRO.

Aren’t the WebPAM PRO icons supposed to be animated?

Yes, they are animated. However, the default setting for Internet Explorer under Windows 2003 Server does not display animation in the browser. Go to Internet Options > Advanced and check Play animations in web pages.

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