Promise Technology EX8658 Drive Issues, How can I change the resources that the SuperTrak uses?

SuperTrak EX Series User Manual

How can I change the resources that the SuperTrak uses?

The SuperTrak EX Series Controllers are fully PnP. This means all the resources that it uses are given to it by the PnP BIOS on the motherboard.

The SuperTrak Series Controller supports IRQ sharing, but this feature only works when ALL the concerned devices support it. If your motherboard allows you to control the assignment of these resources, you may be able to remedy the problem by:

•Changing the IRQ assignments to the PCI slots in the motherboard BIOS during boot up.

•Reset the configuration data in your CMOS. This is usually an option in the PnP section of your CMOS.

•Otherwise, switch the SuperTrak Controller card to a different PCI slot.

Drive Issues

Can I add a drive to a SuperTrak EX Series logical drive via hot-swap and dynamically adjust the array size/configuration?

Yes. The SuperTrak EX Series controller supports online logical drive expansion and migration. You must use the SuperBuild utility or the WebPAM PRO software to expand or migrate an existing logical drive.

Do the HDDs on the SuperTrak EX Series have to be the same size?

The physical drives that you use with the SuperTrak EX Series controller do not have to be the same size. If the sizes differ, the SuperTrak EX Controller will truncate the large drive so the capacities match. The resulting difference in drive space is unusable, so avoid using physical drives of significantly different capacities.

Can I take a drive used in a SuperTrak EX Series logical drive and access it directly with a different controller, such as the one integrated on the motherboard?

Yes, but only under certain configurations. First, the other controller must address the drives as LBA, not CHS.

Second, only the following configurations allow the drive(s) to be accessed individually on another controller:

•Single-drive RAID 0 (stripe)

•One drive from a RAID 1 (mirror) logical drive

No other array configurations will work for this purpose.

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