Promise Technology EX4650, EX8658, EX8654, EX8650 manual Updating SuperTrak Bios and Firmware

Appendix B: Upgrades

•Updating SuperTrak BIOS and Firmware (page 285)

•Updating WebPAM PRO (page 286)

Updating SuperTrak BIOS and Firmware

Follow this procedure to upgrade the BIOS and Firmware on your SuperTrak EX4650, EX8650, EX8654, EX8658, or EX16650 Controller card.

The SuperTrak card must be properly installed in your PC or server in order to perform the update. See “Installing the SuperTrak Card” on page 9 for more information.

Downloading BIOS and Firmware File

1.Go to the Promise Support Website at http://support.promise.com/.

2.Click Downloads.

3.Click the Select Product popup menu and choose SuperTrak EX4350/ EX8650/EX8654/EX8658/EX16650.

4.Click the Select Category popup menu and choose All.

5.Click the GO button.

The list of available downloads displays. The firmware and BIOS come together in a single package.

6.Click the package you want. Be sure you choose the latest version.

7.In the File Download dialog box, click the Save button.

8.In the Save As dialog box, direct the file to save to a convenient location on your PC.

9.Continue the update procedure in WebPAM PRO. See “Updating the Firmware” on page 129.

Important

After you update your BIOS and Firmware, install the latest SuperTrak driver for your OS. See “Chapter 3: Installing Drivers” on page 59.

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