Promise Technology EX8658, EX8654 Updating WebPAM PRO, Downloading the WebPAM PRO Update File

SuperTrak EX Series User Manual

Updating WebPAM PRO

Follow this procedure to upgrade the WebPAM PRO Software on your PC or server.

Downloading the WebPAM PRO Update File

1.Go to the Promise website http://support.promise.com/.

2.Click Downloads.

3.Click the Select Product popup menu and choose SuperTrak EX4350/ EX8650/EX8654/EX8658/EX16650.

4.Click the Select Category popup menu and choose Utility.

5.Click the GO button.

The list of the current WebPAM PRO software displays. Promise provides versions of WebPAM PRO software for Windows and Linux. Be sure you choose the latest version.

6.Click the WebPAM PRO file you want.

7.In the File Download dialog box, click the Save button.

8.In the Save As dialog box, direct the software to save to a convenient location on your PC.

9.Unzip the downloaded WebPAM package. The result is a single installer file.

Installing the WebPAM PRO Update File

You must manually uninstall the existing version of WebPAM PRO before installing the new one.

See “Installing WebPAM PRO onto Windows” on page 39 or “Installing WebPAM PRO onto Linux” on page 47.

Logging into WebPAM PRO

The new version of WebPAM PRO has the same login procedure as previous version. See “Logging into WebPAM PRO” on page 55 or page 107.

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