Manuals / Q-Logic / Computer Equipment / Switch

Q-Logic 64 manual Technical Support, Availability, Training, Contact Information

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1 – Introduction Technical Support

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1.13

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.13.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.13.2

Training

QLogic offers certification training for the technical professional for both the SANblade HBAs and the SANbox2 switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

1.13.3

Contact Information

Address:	QLogic Switch Products Inc.
	6321 Bury Drive
	Eden Prairie, Minnesota 55346
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	http://support.qlogic.com

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Q-Logic 64 manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-64 Fibre Channel Switch Installation Guide SANbox2-64 Fibre Channel Switch Installation Guide Document Revision HistoryTable of Contents Devices Multiple Chassis Fabrics Section InstallationSection Planning Site Requirements Fabric Management WorkstationSection Diagnostics/Troubleshooting Section Removal/Replacement Appendix a SpecificationsAppendix B Command Line Interface Command SyntaxZone Command Zoneset Command 101 Zoning Command 104 Glossary IndexTables Serial Port Pin IdentificationPage Introduction Intended AudienceRelated Materials Safety Notices SicherheitshinweiseCommunications Statements Federal Communications Commission FCC Class a StatementCE Statement Vcci Class a Statement Bsmi Class a StatementLaser Safety Information Electrostatic Discharge Sensitivity Esds PrecautionsZugängliche Teile Accessible PartsPièces Accessibles General Public License Preamble12.2 Introduction General Public License Introduction General Public License Introduction General Public License How to Apply These Terms to Your New Programs No WarrantyCopyright C yyyy name of author Training Technical SupportAvailability Contact InformationGeneral Description SANbox2-64 64-Port Fibre Channel Switch Chassis HardwareSlot and Fibre Channel Port Numbering Maintenance Button Chassis Controls and LEDsResetting a Switch Placing the Switch in Maintenance ModeFan Fail LED Amber Over Temperature LED AmberChassis LEDs Fibre Channel Ports Input Power LED GreenHeartbeat LED Amber Port Status LED Small Form-Factor Pluggable SFP TransceiversExpansion Port Port ModesFabric Ports Ethernet PortSerial Port Ethernet PortSerial Port Pin Identification Pin Number DescriptionPower Supply Modules Power Supply ComponentsFans 10. FansSwitch Management Planning DevicesSingle Switch Fabric with Initiators and Targets Dual Switch Fabric with Initiators and Targets Multiple Chassis Fabrics Domain ID, Principal Priority, and Domain ID LockCommon Topologies Performance DistancePort-to-Port Transmission Combinations BandwidthLatency Port-to-Port LatencyDevice Access Access Control List Hard Zones Soft ZonesVirtual Private Fabric Hard Zones Fabric Security User Account SecuritySecurity Example Switches and HBAs Device SecurityNode WWN 100000c0dd07c34d Secret fedcba9876543210fedcba9876543210fedcbaNode WWN 100000c0dd 07e34e Security Example Host Authentication Create a security set SecuritySet2 on Switch2MS Group Group1 Fabric Services Fabric ManagementPlanning Fabric Management 59043-03 a Fabric Management Workstation Switch Power RequirementsSite Requirements Management Workstation RequirementsInstalling a Switch Environmental ConditionsMount the Switch AvertissementAssembly, make sure that the operating temperature inside Locked prior to applying power to the switch„ If the switch is mounted in a closed or multi-unit rack Rack for service access and ventilationSANbox2-64 Rail Kit Install SFP Transceivers Connect the Switch to AC PowerAvertissement Appendix a Specifications Connect the Management Workstation to the Switch Ethernet and Serial Cable ConnectionsEthernet Connection Serial ConnectionInstall SANbox Manager Enter the following command at the Solaris promptSANsurfer Management Suite Disk Windows Installation SANsurfer Management Suite Disk Linux InstallationSANsurfer Management Suite Disk Solaris Installation Enter the following commandSANbox2 Installation Disk Windows Installation Configure the Switch SANbox2 Installation Disk Linux InstallationSANbox2 Installation Disk Solaris Installation Configure the Ports Cable Devices to the SwitchInstall Firmware Using SANbox Manager to Install FirmwareEnter the following command to install the new firmware Using the CLI to Install FirmwareTo start an admin session, enter the following Using FTP and the CLI to Install Firmware Close the FTP sessionPowering Down a Switch Normal all pass Post DiagnosticsHeartbeat LED Blink Patterns Configuration File System Error Blink Pattern Maintenance Mode PatternFatal Error Blink Pattern To recreate the configuration file, do the followingFtp Ftp switchname Reset the switch and close the Telnet session Enter the following account name and password userimagesRestore the configuration file Logging Error Port Status LED IndicationsEPort Isolation Excessive Port Errors Diagnostics/Troubleshooting Post Diagnostics Chassis Diagnostics Chassis and Power Supply LEDsFan Fail LED is Illuminated Over Temperature LED is IlluminatedInput Power LED Is Extinguished Output Power LED Is Extinguished Power Supply Fault LED is IlluminatedRecovering a Switch Maintenance Exit Maintenance Image UnpackMaintenance Copy Log Files Maintenance Reset Network ConfigMaintenance Reset Password File Maintenance Remove Switch ConfigMaintenance Show Firmware Versions Maintenance Set Active ImageDiagnostics/Troubleshooting Recovering a Switch 59043-03 a Marginal Operating Configurations SFP TransceiversCPU Module Removing the CPU ModuleRemoval/Replacement CPU Module Installing the CPU Module Removing the CPU ModuleFtp put imagefile Removal/Replacement CPU Module Blades Choose the Replace taskChoose the slot number 6 for example Disconnect all cables from the selected I/O bladeTo install a new I/O blade, enter y Removing an I/O BladeRemoval/Replacement I/O Blades Cross-Connect Blades CC Blade SlotsRemoving a CC Blade Switch Cover Removal Installing a CC Blade Installing a CC BladeAvertissement Removing a Power Supply Module Removing a Power Supply Module Installing a Power Supply Module Removing a Fan Removing a FanInstalling a Fan Installing a FanFabric Specifications Maintainability Dimensions ElectricalEnvironmental Regulatory Certifications Shortwave Laser SFP 1G/2G multi-mode Longwave Laser SFP 1G/2G single-mode Page Command Line Interface Logging On to a SwitchCommand Syntax Table B-1. Command-Line CompletionCommands Table B-2. Commands Listed by Authority LevelSyntax Admin CommandAuthority KeywordsAlias Command Syntax aliasRename aliasold aliasnew Members aliasRemove alias memberlist Keywords activate config Config CommandSyntax config Edit configCommand RestoreArchive function are not compatible with the Config Restore Save config# ftp symbolicname or ipaddress Keywords MMDDhhmmCCYY Date CommandSyntax date Fallback Command FallbackKeywords add group Group CommandSyntax group Table B-3. Group Member AttributesEdit group member Copy groupsource groupdestinationCreate group type Table B-4. Group Member AttributesMembers group Following is an example of the Group Edit commandFollowing is an example of the Group List command Remove group membersFollowing is an example of the Group Members command Pending firmware and disrupts traffic Hardreset CommandHardreset Syntax help command keyword Help CommandKeywords command Authority NoneFollowing is an example of the Help Set Beacon command History Command Authority None Syntax historyFabric is in the diagnostic operational state Hotreset CommandHotreset This command clears the event log and all countersHotswap Command HotswapTo replace? 1,2,3,4,6,7,8,9 1 Image Image CommandCleanup Fetch accountname ipaddress filesource filedestinationLip Command Passwd accountname Passwd CommandChanges a user account’s password AccountnameIpaddress Ping CommandAuthority None Syntax Ping Keywords ipaddressSyntax Examples Ps CommandFollowing is an example of the Ps command Displays current system process informationSyntax quit, exit, or logout Quit CommandCloses the Telnet session Reset Command Config confignameSystem SwitchTable B-5. Switch Configuration Defaults ZoningTable B-6. Port Configuration Defaults MfstovTable B-7. Alarm Threshold Configuration Defaults Table B-8. Zoning Configuration DefaultsTable B-9. Snmp Configuration Defaults Table B-10. System Configuration Defaults Table B-11. Security Configuration DefaultsClear Security CommandKeywords active EditLimits Following is an example of the Security History commandHistory SaveFollowing is an example of the Security Limits command Following is an example of the Security List commandSecurityset Command Remove securityset group Delete securitysetGroups securityset Rename securitysetold securitysetnewSet Command Syntax setLog option Setup optionSwitch state Pagebreak stateKeywords blade slotnumber Set Config CommandTable B-12. Set Config Port Parameters Port portnumberSend Arbff True instead of IDLEs Table B-12. Set Config Port Parameters Table B-13. Security Configuration Parameters Table B-14. Set Config Switch Parameters Threshold Table B-15. Set Config Threshold Parameters Table B-16. Set Config Zoning Parameters Memory. Refer to FC-SW-2 CompliantFollowing is an example of the Set Config Port command ArbffFollowing is and example of the Set Config Security command Following is an example of the Set Config Switch commandFollowing is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command ThisArchive Set Log CommandSet log Component listLevel level Port portlistStops logging of events StartStop Level keyword to Info at the same timeSet Port Command Set setup Set Setup CommandSnmp configuration and one system configuration Table B-17. Snmp Configuration SettingsTable B-18. System Configuration Settings SANbox2 admin # set setup snmp Trap1Severity See Following is an example of the Set Setup System command SANbox2 admin # set setup systemKeywords about Show CommandAlarm BladeNs option Fdmi nodewwnLog option Perf option PagebreakPanel Table B-19. Show Port ParametersLIP Alpd Alps Post log Slot slotnumberTopology Steering domainidSupport UsersFollowing is an example of the Show Chassis command Following is an example of the Show Panel command Following is an example of the Show Domains commandFollowing is an example of the Show Fabric command Following is an example of the Show NS local domain command Following is an example of the Show Fdmi commandFollowing is an example of the Show Fdmi WWN command Following is an example of the Show Interface command Following is an example of the Show NS domainID commandFollowing is an example of the Show NS portID command Following is an example of the Show Port command LIPF8F7Following is an example of the Show Slot command Following is an example of the Show Switch command Following is an example of the Show Topology commandCommand Line Interface Show Command Following is an example of the Show Version command Blade slotnumber Show Config CommandShow config Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold commandFollowing is an example of the Show Config Zoning command Show Log Command Keywords componentFollowing is an example of the Show Log Options command Following is an example of the Show Log commandShow Perf Command Errors portnumber Following is an example of the Show Perf Byte commandMfg Show Setup CommandShow setup Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Shutdown CommandPower from the switch Port portnumber testtype Test CommandTest StatusTest port x internal Command Line Interface Test Command Authority None Syntax uptime Uptime CommandExamples The following is an example of the Uptime command Add User CommandKeywords accounts Delete accountnameFollowing is an example of the User Add command Following is an example of the User Edit commandFollowing is an example of the User Delete command Following is an example of the User List commandWhoami Whoami CommandFollowing is an example of the Whoami command Zone Command Syntax zoneRename zoneold zonenew Members zoneRemove zone memberlist Type zone zonetypeFollowing is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zonesetRename zonesetold zonesetnew Following is an example of the Zoneset List commandRemove zoneset zonelist Zones zonesetFollowing is an example of the Zoneset Zones command Zoning Command Opens a Zoning Edit sessionFollowing is an example of the Zoning Limits command Following is an example of the Zoning List command E2JBOD259043-03 a 107 Command Line Interface Zoning Command 108 59043-03 a BootP Access Control List ZoneAdministrative State Class 2 ServiceDefault Visibility Class 3 ServiceConfigured Zone Sets Fabric Management SwitchMaintenance Button Input Power LEDInter-Switch Link Maintenance ModePower On Self Test Post Output Power LEDOver Temperature LED Principal SwitchWorldwide Name WWN User Account SecurityVirtual Private Fabric Zone ZonePage Index NumericsIndex-2 59043-03 a 59043-03 a Index-3 Index-4 59043-03 a 59043-03 a Index-5 Index-6 59043-03 a 59043-03 a Index-7