Diagnostics

5.5 Troubleshooting Instructions

In case a problem occurs, check the displayed alarm messages and refer to Section 5-2 and Table 5-1 for their interpretation. If trouble cannot be corrected by performing the actions listed in Table 5-1, use Table 5-2: identify the trouble symptoms and perform the actions listed under “Corrective Measures” in the order given in Table 5-2, until the problem is corrected.

Table 5-B. Troubleshooting Chart

No.

Trouble Symptoms

 

Probable Cause

 

Corrective Measures

 

 

 

 

 

 

 

 

 

 

1

The ASMi-450 is “dead”

1.

No power

1. Check that both ends of the power cable are

 

 

 

 

 

properly connected (for AC-powered units,

 

 

 

 

 

also check that the POWER switch is ON).

 

 

 

 

2.

If the ASMi-450 is powered from DC, check

 

 

 

 

 

the polarity of the power connections

 

 

2.

Blown fuse

Disconnect the power cable from both ends and

 

 

 

 

replace the fuse with another fuse of proper

 

 

 

 

rating

 

 

3.

Defective ASMi-450

Replace the ASMi-450

2

Local DTE does not

1.

Problem in local router

Activate the local port loopback. The TD and

 

receive the remote DTE.

 

connections

RD indicators should light to indicate data

 

No alarm indicator lights

 

 

activity. If the local DTE does not receive its

 

 

 

 

own signal, check the connections of the local

 

 

 

 

DTE, and the DTE itself

 

 

2.

Defective ASMi-450

Perform power-up self-test and replace the

 

 

 

 

ASMi-450 if defective

3

HDSL LOS indicator

1.

External problem

1.

Activate the local user's channel loopback. If

 

lights (local loss of

 

 

 

the local DTE does not receive its own

 

synchronization alarm on

 

 

 

transmission, check the cable connecting it

 

the HDSL line)

 

 

 

to the ASMi-450 DCE connector

 

 

2.

Defective ASMi-450

2.

Perform power-up self-test and replace the

 

 

 

 

 

ASMi-450 if defective

4

Ethernet interface COLL

1.

Loopback connected on

1.

If the TST indicator lights, check and

 

indicator lights most of

 

the ASMi-450

 

disconnect the loopback

 

the time, and LAN

 

 

2.

Check and replace if necessary the cable that

 

cannot operate

 

 

 

connects the ASMi-450 10BaseT connector

 

 

 

 

 

to the LAN

 

 

 

 

3.

Disconnect the ASMi-450 from the LAN: if

 

 

 

 

 

problem persists, troubleshoot the LAN

 

 

 

 

4.

Perform power-up self-test and replace the

 

 

 

 

 

ASMi-450 if defective

ASMi-450 Installation and Operation Manual

5-9

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RAD Data comm ASMI-450 operation manual Troubleshooting Instructions, Trouble Symptoms Probable Cause Corrective Measures