When the Machine Does Not Operate As wanted

When an Indicator to the Left of a Function Key is Lit

 

 

 

 

 

1

 

When an indicator to the left of a function key lights up, press the corresponding

 

 

function key. Then, follow the instructions displayed on the control panel.

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Documents and reports

The paper output tray is

Remove the paper from the tray.

 

 

do not print out.

full.

 

 

 

 

 

 

 

 

Documents and reports

There is no copy paper

Add more paper. See p.65 “Loading pa-

 

 

do not print out.

left.

per”.

 

 

 

 

 

 

 

An error has occurred.

The function whose indi-

Record the code number shown in the

 

 

 

cator is lit is defective.

display and contact your service repre-

 

 

 

 

sentative. See “When a Message dis-

 

 

 

 

played” of each chapter.

 

 

 

 

You can use other functions normally.

 

 

 

 

 

 

 

The machine is unable to

A network error has oc-

• Check the displayed message and

 

 

connect to the network.

curred.

take an appropriate action. See

 

 

 

 

“When a Message displayed” of

 

 

 

 

each chapter.

 

 

 

 

• Check that the machine is correctly

 

 

 

 

connected to the network, and that

 

 

 

 

the machine is correctly set. See

 

 

 

 

“Network Settings”, General Set-

 

 

 

 

tings Guide.

 

 

 

 

• Contact the administrator.

 

 

 

 

• When the function key is still lit,

 

 

 

 

even if you take the measures

 

 

 

 

above, contact your service repre-

 

 

 

 

sentative.

 

 

 

 

 

Note

If an error occurs in the function you are using, check the message that ap- pears on the control panel, and then refer to “When a Message is Displayed” for the relevant function.

Reference

p.19 “Troubleshooting When Using the Copy Function”.

p.35 “Troubleshooting When Using the Printer Function”.

p.51 “Troubleshooting When Using the Scanner Function”.

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