When You Cannot Make Copies As Wanted
When You Cannot Make Copies As Wanted
This section explains likely causes of and possible solutions for unclear copies.
❖ Basic
Problem | Cause | Solution |
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Misfeeds occur frequently. | The number of sheets | Load paper only as high as the upper |
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| loaded exceeds the capac- | limit markings on the side fence of the |
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| ity of the machine. | paper tray or bypass tray. See “Copy |
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| Paper”, About This Machine. |
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Misfeeds occur frequently. | The paper is damp. | Use paper that has been stored in the |
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| recommended temperature and hu- |
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| midity condition. See “Copy Paper”, |
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| About This Machine. |
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Misfeeds occur frequently. | The paper is too thick or | Use recommended paper. See “Copy |
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| too thin. | Paper”, About This Machine. |
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Misfeeds occur frequently. | The copy paper is | Use recommended paper. Use paper |
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| wrinkled or has been | that has been stored in the recommend- |
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| folded/creased. | ed temperature and humidity condi- |
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| tion. See “Copy Paper”, About This |
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| Machine. |
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Misfeeds occur frequently. | Printed paper is being | Use recommended paper. Do not use |
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| used. | paper that has been already copied or |
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| printed onto. See “Copy Paper”, About |
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| This Machine. |
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Copy paper becomes | The paper is damp. | Use paper that has been stored in the |
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creased. |
| recommended temperature and hu- |
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| midity condition. See “Copy Paper”, |
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| About This Machine. |
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Copy paper becomes | The paper is too thin. | Use recommended paper. See “Copy |
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creased. |
| Paper”, About This Machine. |
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Copies are not stapled. | There are jammed staples | Remove jammed staples. See p.106 “Re- |
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| in the stapler. |
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Copies are not stapled. | The number of copies ex- | Check the stapler capacity. See “Sup- |
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| ceeds the capacity of the | plementary Informations”, Copy/Doc- |
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| stapler. | ument Server Reference. |
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Copies are not stapled. | Copy paper is curled. | Turn the copy paper over in the tray. |
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Staples are wrongly posi- | Originals are not set cor- | Check the correct position to place the |
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tioned. | rectly. | originals. See “Staple”, Copy/Docu- |
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| ment Server Reference. |
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