Troubleshooting When Using the Printer Function
If USB Connection Fails
This section explains how to troubleshoot a problem related to USB connection.
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| The machine is not auto- | The USB cable is not con- | Turn off the power of the machine, re- |
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| matically recognized. | nected properly. | connect the USB cable, and then turn it |
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| on again. |
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| Windows has already | Check whether the com- | Open Windows' Device Manager, and |
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| configured the USB set- | puter has identified the | then, under [Universal Serial Bus control- |
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| tings. | machine as an unsup- | lers], remove any conflicting devices. |
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| ported device. | Conflicting devices have a [!] or [?] icon |
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| by them. Take care not to accidentally |
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| remove required devices. For details, |
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| see Windows Help. |
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| When using Windows 2000 / XP or |
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| Windows Server 2003, an erroneous de- |
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| vice is displayed under [USB Controller] |
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| in the [Device Manager] dialog box. |
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| Windows Me and the | You need to download | Download USB Printing Support from |
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| machine cannot be con- | USB Printing Support for | the supplier's website. |
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| nected. | Windows Me. | Search the model name you use on the |
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| supplier's website, and download USB |
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| Printing Support. |
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