Troubleshooting When Using the Scanner Function

Message

Cause

Solution

 

 

 

Cannot register

Failed to authenticate the

Contact the administrator of the ma-

the user because

user at the authentication

chine.

the scanner's ad-

server because the ad-

 

dress book is full.

dress book is full.

 

 

 

 

The user has been

Failed to authenticate the

Contact the administrator of the ma-

already registered

user at the authentication

chine.

in the scanner's

server because same user

 

address book.

name has been already

 

registered in the address

 

 

 

 

book.

 

 

 

 

4

64