Troubleshooting When Using the Scanner Function
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| Message | Cause | Solution |
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| Transmission has | Transmission has failed. | Allocate sufficient space. |
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| failed. Insuffi- | There was not enough |
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| cient memory in | free space on the hard |
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| the destination | disk of the SMTP server, |
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| FTP server, or client com- |
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| hard disk. To |
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| puter at the destination. |
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| check the current |
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| status, press |
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| [Scanned Files |
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| Status]. |
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| Output buffer is | The file being stored has | Specify whether to use the data or not. |
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| full. Sending the | exceeded the max. num- | Scan the pages that were not scanned |
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| data has been | ber of pages for one file. | and store them as a new file. See Storing |
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| cancelled. Please |
| Files Using the Scanner Function Scan- |
4 |
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| ner Reference. | |
| try again later. |
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| Exceeded maximum | Too many files are wait- | Please try again after they have been |
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| number of file to | ing to be delivered. | delivered. |
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| store. Delete all |
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| unnecessary |
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| files. |
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| Exceeded max. | Too many files are wait- | Please try again after they have been |
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| number of stored | ing to be delivered. | delivered. |
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| files. Cannot |
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| send the scanned |
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| data as capturing |
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| files is unavail- |
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| able. |
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| Exceeded max. | The maximum number of | Check the files stored by the other func- |
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| number of files | files that can be stored in | tions, and then delete unneeded files. |
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| which can be used | the document server has | See “Document Server”, Copy/Docu- |
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| in Document Serv- | been exceeded. | ment Server Reference. |
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| er at the same |
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| time. |
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| Entered protec- | The correct protect desti- | Make sure the protection code is cor- |
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| tion code for | nation code was not en- | rect, and then enter it again. See “Regis- |
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| destination is | tered. | tering a Protection Code”, General |
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| incorrect. Please |
| Settings Guide. |
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| Entered user code | The entered password is | Check the authentication setting, and |
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| is not correct. | incorrect. | then specify a correct password. |
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