When You Cannot Print

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Printing does not start.

If the machine is operat-

Check access point settings when in the

 

 

 

ing in an extended wire-

infrastructure mode. Depending on the

 

 

 

less LAN, the receiver's

access point, client access may be limit-

 

 

 

MAC address may be

ed by MAC address. Also, check there

 

 

 

preventing communica-

are no problems in transmission be-

 

 

 

tion with the access point.

tween access point and wired clients,

 

 

 

 

and between access point and wireless

 

 

 

 

clients.

 

 

 

 

 

 

 

Printing does not start.

The extended wireless

Confirm the orange LED is lit, and the

 

 

 

LAN has not started.

green LED is lit or blinks during trans-

 

 

 

 

mission.

 

3

 

 

 

 

 

 

 

 

 

Printing does not start.

The login user name, log-

Check the login user name, login pass-

 

 

 

in password, or driver

word, or driver encryption key.

 

 

 

encryption key is invalid.

 

 

 

 

 

 

 

 

Printing does not start.

Advanced encryption has

Check the settings of the Extended Se-

 

 

 

been set using the Ex-

curity function with the administrator.

 

 

 

tended Security function.

 

 

 

 

 

 

 

 

Data-in lamp does not

If the data-in lamp is unlit

• When the machine is connected to a

 

 

blink or light up.

or not flashing even after

computer via a cable, check the

 

 

 

performing [Print], the

computer print port settings are cor-

 

 

 

machine has not received

rect. See “Confirming the Connec-

 

 

 

the data.

tion Method”, Printer Reference.

 

 

 

 

• When it is networked with a com-

 

 

 

 

puter, Contact the administrator.

 

 

 

 

 

 

 

The status indicator of

The cause is displayed on

Check the error message on the display

 

 

the printer is lit.

the display of the control

panel and take required action. See p.39

 

 

 

panel.

“When a Message Appears”.

 

 

 

 

 

 

 

“Updating the desti-

The destination list is be-

Wait until the message disappears. Do

 

 

nation list...

ing updated from the

not switch off the power while this mes-

 

 

Please wait. Speci-

network using SmartDe-

sage is displayed. Depending on the

 

 

fied destination(s)

viceMonitor for Admin.

number of destinations to be updated,

 

 

or sender's name has

 

there may be some delay before you can

 

 

 

resume operation. Operations are not

 

 

been cleared.” appears.

 

 

 

 

possible while this message is displayed.

 

 

 

 

 

 

 

 

 

 

 

[List / Test Print] is dis-

A mechanical error might

Contact your service representative.

 

 

abled.

have occurred.

See “List/Test Print”, General Settings

 

 

 

 

Guide.

 

 

 

 

 

 

 

Printing does not start

The correct Communica-

Turn the main power off and back on.

 

 

when using the extended

tion mode is not set.

See “Turning On/Off the Power”,

 

 

wireless LAN in Ad-hoc

 

About This Machine.

 

 

mode.

 

Or, change the settings for [System Set-

 

 

 

 

tings], [Interface Settings], and [Network].

 

 

 

 

See “Network Settings”, General Set-

 

 

 

 

tings Guide.

 

 

 

 

 

 

 

If the printing does not start, consult your service representative.

43