Troubleshooting When Using the Printer Function
When You Cannot Print
Use the following procedures if printing does not start even after performing [Print].
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| Problem | Cause | Solution |
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| Printing does not start. | The power is off. | Check the cable is securely plugged |
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| into the power outlet and the machine. |
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| Turn on the main power switch. |
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| Printing does not start. | The machine is set to “Of- | Press the {Online} key. |
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| fline”. |
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3 |
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| Printing does not start. | The cause is displayed on | Check the error message or warning | |
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| the display of the control | status on the display panel and take the |
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| panel. | required action. |
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| Printing does not start. | The interface cable is not | Connect the interface cable securely. If |
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| connected correctly. | it has a fastener, fasten that securely as |
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| well. See “Connecting to the Interfac- |
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| es”, General Settings Guide. |
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| Printing does not start. | The correct interface ca- | The type of interface cable you should |
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| ble is not being used. | use depends on the computer. Be sure |
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| to use the correct one. If the cable is |
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| damaged or worn, replace it. See “Con- |
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| necting to the Interfaces”, General Set- |
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| tings Guide. |
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| Printing does not start. | The interface cable was | Connect the interface cable before turn- |
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| connected after the ma- | ing on the machine. |
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| chine was switched on. |
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| Printing does not start. | If the machine is operat- | To check signal status, press the {User |
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| ing in an extended wire- | Tools} key, and then press [System Set- |
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| less LAN, failure to print | tings] on the display panel. On the [Inter- |
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| might result from a weak | face Settings] tab, select [IEEE 802.11b], |
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| wireless signal. | and then press [Wireless LAN Signal]. If |
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| signal quality is poor, move the ma- |
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| chine to a location where radio waves |
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| can pass or remove objects that might |
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| cause interference. |
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| (You can check signal status only when |
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| using wireless LAN in the infrastruc- |
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| ture mode.) |
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| Printing does not start. | If the machine is operat- | Check using the machine's display pan- |
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| ing in an extended wire- | el that the SSID is correctly set. See |
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| less LAN, SSID settings | “Network Settings”, General Settings |
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| are incorrect. | Guide. |
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