When You Cannot Make Clear Copies

When You Cannot Make Clear Copies

This section explains likely causes of and possible solutions for unclear copies.

Problem

Cause

Solution

 

 

 

 

 

 

 

Copies appear dirty.

Image density is too high.

Adjust the image density. See “Adjust-

 

 

 

 

ing Copy Image Density”, Copy/Docu-

 

 

 

 

ment Server Reference.

 

2

Copies appear dirty.

Auto Image Density is

Adjust the auto density. See “Adjusting

 

 

 

not selected.

Copy Image Density”, Copy/Docu-

 

 

 

 

ment Server Reference.

 

 

 

 

 

 

 

The reverse side of an

Image density is too high.

Adjust the image density. See “Adjust-

 

 

original image is copied.

 

ing Copy Image Density”, Copy/Docu-

 

 

 

 

ment Server Reference.

 

 

 

 

 

 

 

The reverse side of an

Auto Image Density is

Adjust the auto density. See “Adjusting

 

 

original image is copied.

not selected.

Copy Image Density”, Copy/Docu-

 

 

 

 

ment Server Reference.

 

 

 

 

 

 

 

A shadow appears on

Image density is too high.

Adjust the image density. See “Adjust-

 

 

copies if you use pasted

 

ing Copy Image Density”, Copy/Docu-

 

 

originals.

 

ment Server Reference.

 

 

 

 

Change the orientation of the original.

 

 

 

 

Put mending tape on the pasted part.

 

 

 

 

 

 

 

The same copy area is

The exposure glass or

Clean them. See p.114 “Maintaining

 

 

dirty whenever making

ADF is dirty.

Your Machine”.

 

 

copies.

 

 

 

 

 

 

 

 

 

The same copy area is

The original that has al-

Select [Generation Copy], and then begin

 

 

dirty whenever making

ready been printed is

copying. See “Generation Copy”,

 

 

copies.

scanned.

Copy/Document Server Reference.

 

 

 

 

 

 

 

Copies are too light.

Image density is too light.

Adjust the image density. See “Adjust-

 

 

 

 

ing Copy Image Density”, Copy/Docu-

 

 

 

 

ment Server Reference.

 

 

 

 

 

 

 

Copies are too light.

A light copy may result

Use the recommended paper. also, use

 

 

 

when you use damp or

paper that has been stored in the rec-

 

 

 

rough grain paper.

ommended temperature and humidity

 

 

 

 

condition. See “Copy Paper”, About

 

 

 

 

This Machine.

 

 

 

 

Contact your service representative.

 

 

 

 

 

 

 

Copies are too light.

Toner bottle is almost

Add toner. See p.87 “Adding Toner”.

 

 

 

empty.

 

 

 

 

 

 

 

 

Parts of images are not

The original is not set cor-

Set originals correctly. See “Placing

 

 

copied.

rectly.

Originals”, Copy/Document Server

 

 

 

 

Reference.

 

 

 

 

 

 

 

Parts of images are not

The correct paper size is

Select the proper paper size.

 

 

copied.

not selected.

 

 

 

 

 

 

 

 

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