Troubleshooting When Using the Copy Function

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Images appear only par-

The paper is damp.

Use paper that has been stored in the

 

 

tially.

 

recommended temperature and hu-

 

 

 

 

 

 

 

 

 

 

 

midity condition. See “Copy Paper”,

 

 

 

 

 

 

 

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black lines appear.

The exposure glass is

Clean them. See p.114 “Maintaining

 

 

 

 

 

 

 

 

 

 

dirty.

Your Machine”.

 

 

 

 

 

 

 

 

 

 

 

 

2

 

White lines appear.

The exposure glass is

Clean them. See p.114 “Maintaining

 

 

 

 

 

 

 

 

 

 

dirty.

Your Machine”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

White lines appear.

When D is blinking, ton-

Add toner. See p.87 “Adding Toner”.

 

 

 

 

 

 

 

 

 

 

er is beginning to run out.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copies are blank.

The original is not set cor-

When using the exposure glass, face the

 

 

 

 

 

 

 

 

 

 

rectly.

originals down. When using the ADF,

 

 

 

 

 

 

 

 

 

 

 

face them up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A moiré pattern is pro-

Your original has a dot

Place the original on the exposure glass

 

 

duced on copies.

pattern image or many

at a slight angle.

 

 

 

 

 

 

 

 

 

 

lines.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black spots appear on the

Because of high humidi-

Place the print on the exposure glass in

copy of a photographic

ty, the photographic print

either of the following ways:

print.

has stuck to the exposure

• Place an OHP transparency on the

 

glass.

exposure glass, and then place the

 

 

 

 

print on top of the OHP transparen-

 

 

cy.

 

 

• Place the print on the exposure

 

 

glass, and then place two or three

 

 

sheets of white paper on top of it.

 

 

Leave the auto-document feeder

 

 

(ADF) open when copying.

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