Troubleshooting When Using the Printer Function
Alert Messages
This section describes the machine Alert messages.
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| Message | Cause | Solution |
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| Cannot connect with | • IEEE 802.11b interface | Turn off the machine and check the |
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| the wireless card. | unit was not inserted | IEEE 802.11b interface unit is inserted |
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| Turn the main power | when the machine was | correctly. Then, turn the machine on |
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| switch off, then | turned on, or it was | again. If the message appears again, call |
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| pulled out after the | your service representative. | |
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| check the card. | ||
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| machine turned on. |
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| / Problems with the |
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| • The settings are not |
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| wireless card. |
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| updated although the |
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| / Problems with the |
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| unit is detected, or er- |
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| wireless board. |
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| rors are found while |
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| accessing the unit. |
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| Problems with | An error may have oc- | Turn off the main power switch, and back |
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| IEEE 1394 Board. | curred in the IEEE 1394 | on again. If the message appears again, |
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| board. | contact your service representative. |
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| Problem with Hard | An error has occurred in | Turn off the main power switch, and back |
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| Disk. | the hard disk drive. | on again. If the message appears again, |
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| contact your service representative. |
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| The entered pass- | The password of the en- | Enter the correct password. |
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| word is incorrect. | crypted PDF file has been |
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| entered incorrectly. |
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| USB has a problem. | An error has occurred in | Turn off the main power switch, and back |
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| the USB interface. | on again. If the message appears again, |
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| contact your service representative. |
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| Hardware Problem: | An error has occurred in | Turn off the main power switch, and back |
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| Ethernet | the Ethernet board. | on again. If the message appears again, |
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| contact your service representative. |
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| You do not have | Use of this function is re- | Contact the administrator. |
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| the privileges to | stricted. |
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| use this function. |
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| Authentication | • The login user name | • Check your login user name and |
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| has failed. | or password entered | password. |
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| is incorrect. | • Contact the administrator. |
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| • The machine current- |
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| ly cannot perform au- |
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| thentication. |
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| Parallel I/F board | An error has occurred in | Turn off the main power switch, and |
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| has a problem. | the parallel interface | back on again. If the message appears |
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| board. | again, contact your service representa- |
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| tive. |
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| Printer font er- | An error has occurred in | Contact your service representative. |
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| ror. | the font settings. |
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